1+ months

1286183 - CMS Product Specialist (Security background required)

Cisco Systems Inc.
Carolina Shores, NC 28467

What You'll Do

You will join the Security product management team within Cisco Managed Services Business Unit, and you will play a key role in defining and delivering our Managed and As-a-Service product portfolios. Our offers enable partners to quickly adopt new technologies and rapidly direct their businesses globally via our ability to monitor, lead, and provide a turnkey service globally.

As a Product Specialist, you will be responsible for several areas of the handled services offers where success is determined by value proposition and financial pro forma realization. CMS value proposition is twofold, Cisco Promise and Speed of Operations. Cisco Promise addresses why the customer bought hardware and software products and solutions from Cisco specific to the business value expected and measuring attainment. Speed of Operations is about creating a reliable and highly performing IT environment that supports IT moving at the speed of business or faster. As a Product Specialist, youll be the steward for offers achieving their financial objectives, including bookings, revenue, and margin, by defining the initial business plan and aligning cross functional team execution toward meeting/exceeding the plans.

Consistent with Product Management standard methodologies, youll lead strategy through execution for the life of your offers. Of note, you will work with customers and partners to understand their business needs. You will translate those into business requirements, and collaborate closely with internal cross-functional teams to deliver the final product.

This position is desired to be staffed in Raleigh, NC however other US based locations will be considered and will involve some travel (mostly domestic, likely not exceed 10%).

What You'll Be Responsible For:

  • Understand the Managed Services product space and the high-reaching nature of the solutions, working closely with the CMS Product Manager and the product BU to ensure alignment of our offers.
  • Analyse market to identify the mid & long-term business opportunity
  • Understand customers, their business needs, and the overall ecosystem to define offer enhancements that will delight our customers and benefit our shareholders.
  • Translate customer needs into detailed user stories working with our TME team and build offer requirements that serve as an ultimate reference for anyone interested in the offer.
  • Work within the PM team to make decisions, and prioritize between multiple opportunities challenging for resources. Line up with partners across the organization all the way up to senior executives.
  • As part of the product management team, work closely with engineering and other delivery teams at every stage of the product development lifecycle.
  • Measure the success of our undertakings by identifying and tracking metrics.
  • Work with other CX product management teams to align and drive innovation and bold differentiation to extend product value proposition for target operators and customers.

Who You'll Work With

In this role, youll work directly with various roles in CMS Product Management organization across CMS overall, and cross functionally with CX product management, sales, business development, Cisco engineering, and other groups to help create and maintain an aligned and simplified portfolio. Externally, youll regularly collaborate with customers and partners and their customers to use capabilities and understand business needs. You will be accountable your product end to end, and you will lead the delivery through strategic planning teams.

Who You Are

You are passionate about the role of product management. You have excellent leadership, eye for business, and soft skills along with supporting customer experience, market knowledge, and technical skills. You can comfortably get along with senior VPs as well as engineers. Finally, you gain fulfillment from business transformation results with an entrepreneurial mindset.

What you'll need:

  • 1-3 years of software product management experience, ideally on led security or security products.
  • Security Services background (Security operations or managed security preferred) Must have

  • An understanding of security technologies, on premise and cloud solutions
  • A good understanding of handled services
  • Excellent analytical and organisational skills, strong problem solving ability and high level of dedication
  • Experienced in participating or leading cross functional projects & teams
  • Excellent critical thinking skills and demonstrated ability to make decisions.
  • Strong leadership skills, and a track record of working on cross functional teams.
  • Demonstrated experience of working closely with customers and/or business partners
  • High level knowledge of collaboration solutions, computer systems, wireless networks, and other popular technology.
  • Excellent communication skills including ability to persuasively deliver presentations to senior executives, partners and customers.
  • The role may require some domestic travel (about 10%)

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

We Are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Heres how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (30 years strong!) and only about hardware, but were also a software company. And a security company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool.


Posted: 2020-04-24 Expires: 2020-06-24

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

1286183 - CMS Product Specialist (Security background required)

Cisco Systems Inc.
Carolina Shores, NC 28467

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast