What Youll Do:

Business Analyst is responsible for supporting the Global Benefits LifeConnections Team for all onsite centers, including childcare, medical and fitness, and related services and programs.

Responsibilities entail the support of operational activities including, but not limited to,

• Facilities management: oversight of maintenance and repairs conducted by Workplace Resources. Includes monthly walk-throughs, case management, issues resolution, and follow up.
• LifeConnections marketing and website maintenance support content distribution and management
• Coordinate marketing campaigns for LifeConnections which include preparation and management of communication efforts
• Assess and report on effectiveness of marketing communications
• Onsite event coordination ranging from wellness fairs to vendor summits, and internal meetings.
• Satisfaction surveys develop content, manage distribution and develop reports
• Inter-department coordination collaborates with Cisco team members to resolve issues; support program events; and drive our business initiatives.
• LifeConnections vendor and program management support
• Meeting minutes and action items oversight
• Various project plan managing and monitoring
• Support business analytical work and develop program reports using Excel and various solutions.
• Project or program implementation
• Marketing and communications logistics
• Quality assurance audits
• Procurement tracking
• Project tracking and reporting

Who Youll Work With:

You will work with the Global Benefits LifeConnections Team

Who You Are:

Required Skills:

• Detail oriented with strong organization skills
• Proficient with Microsoft Office, including Excel and Power Point
• Resourceful within systems of processes
• Self-starter with solid problem-solving skills
• Solid communicator with compassion
• Analytical: Can interpret data and see trends
• *** Located on campus and be able to travel between Cisco campus buildings, must be able to be onsite 3+ days a week. ***

Education/Experience:

• BA/BS in related business degree preferred
• 3+ years project coordination experience
• Excellent customer service skills
• Employee benefits experience preferred

Why Cisco:

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (36 years strong) and only about hardware, but were also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!