1+ months

2 x Customer Success Specialist (CSS) - SP (Service Provider) Core SDN Transport 1303063

Cisco Systems Inc.
Tokyo, Kanto


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Customer Success



()


()Ask-The-Experts(ATX)*, Accelerator(ACC)*

*Ask-The-Experts(ATX) Webinar

*Accelerator(ACC)1:1


CX Customer Success Specialist Compute, Application and Cloud


1. Accelerator(ACC) 
Ask-The-Experts(ATX)

2. (CSE), (SPM)

3. 
4. 

5. (Tactical)(Strategic)

6. (Adoption)(Expansion) 

7. 25

-(Customer Experience(CX))

-- (Customer Success)

--- (Customer Success Specialists)



/

Service ProviderTransport

Cisco Crosswork/WAE


WANT

 

Campus Networking5

CCNP/CCDP/CCIE



Customer Obsessed

/

 


What Youll Do


As the CSS you are a guide to the client on your aligned product or architecture. Your mission is to help the customer move to the next phase of the customer lifecycle and to visualize their future in the lifecycle. You will:

       Provide the best-possible experience for the customer via the delivery of CX workshops and webinars that help customers advance through critical steps in the adoption process

       Contribute to product and offer improvement by providing lifecycle feedback to CX Product Management and CX Success Programs Teams 

       Collaborate with Account teams, Customer Success, Partners to improve customer adoption, address product concerns

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Categories

Posted: 2020-09-21 Expires: 2020-12-25

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2 x Customer Success Specialist (CSS) - SP (Service Provider) Core SDN Transport 1303063

Cisco Systems Inc.
Tokyo, Kanto

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