1+ months

Account Coordinator - Temporarily Remote in Fort Lauderdale, FL - 893821

Fort Lauderdale, FL 33301 Work Remotely
  • Job Code
    893821

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.

The hours during training will be 8:00am to 5:00pm Monday-Friday. Training will be conducted virtually from your home.
What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our Covid-19 Resources Page at: https://info.uhg.com/

Primary Responsibilities:

  • Performs a high volume and wide variety of insurance - related administrative tasks accurately and within required timeframes as directed and assigned
  • Ensures agent / broker loyalty by providing high levels of service and communication at all times
  • Contributes to building and maintaining a high - performance team environment
  • Supports all carrier quoting and renewal initiatives
  • Maintains quote / renewal / service log in CRM; Salesforce
  • Demonstrates ability and internal motivation to learn, grow, and continuously improve
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
  • High School Diploma / GED (or higher)
  • 2+ years prior customer service experience with insurance brokers / agents and benefits accounts
  • Experience using a computer and Microsoft Office including Microsoft Word (create correspondence and work within templates),and Microsoft Outlook (email and calendar management) Microsoft Excel (data entry, sort / filter, and work within tables)
  • Ability to navigate and learn new and complex computer system applications
  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders
Preferred Qualifications:
  • Prior Experience working with Insurance Carrier Maintenance, Quoting and Renewal Websites
Soft Skills:
  • Strong work ethic, positive attitude, and willingness to assist in other areas at all times
  • Exceptional customer service and organizational skills
  • Outstanding verbal/written communication skills
  • Ability to perform large work volumes with high degrees of accuracy
UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. At this time, 90% of our non-clinical workforce transitioned to a work at home (remote) status. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us.

Some of the steps we've taken to ensure employee well-being include:
  • Transitioned our new hire training classes to be conducted virtually
  • Launched our ProtectWell app and UnitedCARES program to help ease the burden and stress for our UnitedHealth Group team members and their immediate family affected by COVID-19
  • Daily updates from our CEO Dave Wichmann to support and inspire team members during this challenging time
  • Onsite social distancing and increased sanitization measures for employees who have been welcomed back to our offices
  • Fully cover the COVID-19 healthcare costs for our employees
  • Employees who self-identify as high risk or who live with someone who is high risk have been asked to remain working from home
You can learn more about all we are doing to fight COVID-19 and support impacted communities at: https://www.unitedhealthgroup.com/newsroom/addressing-covid.html

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UHG, Maitland, FL, , quotes, customer service , insurance,work at home, work from home, WAH, WFH, remote, telecommute, hiring immediately

Categories

Posted: 2020-10-23 Expires: 2020-12-25

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Account Coordinator - Temporarily Remote in Fort Lauderdale, FL - 893821

UnitedHealth Group
Fort Lauderdale, FL 33301

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