1+ months


Universal Health Services
Harahan, LA 70123
  • Job Code

One of the nations largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the Worlds Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of Americas Top 500 Public Companies.

Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.

Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.

River Oaks Hospital, located in metropolitan New Orleans, Louisiana, is a private psychiatric facility for adults, adolescents and children. Since 1970, River Oaks has established a tradition of excellence in the treatment of acute psychiatric illness, dual diagnosis, alcohol and drug detoxification, trauma based disorders, compulsive behaviors, and eating disorders, River Oaks has provided quality treatment to service individuals suffering from mental illness, and/or addictive disorders. Situated on a 14-acre campus, services are available at all levels of care (inpatient, day or partial hospitalization, outpatient, and intensive outpatient).

DEFINITION OF ROLE: Contributes to the provision of quality and appropriate crisis intervention and referral services, schedules and coordinates assessments, processes admissions while ensuring all services are administered within hospital standards and guidelines.


  • Provides or coordinates initial assessment and counseling of patients scheduled or walk-in clients;
  • Responds to each person/family in a timely manner with appropriate clinical intervention and judgement; Provides immediate information and emotional support according to need and within departmental and River Oaks Hospital policy. Provides additional evaluation/consultation as deemed necessary (i.e. psychiatric assessment);
  • Accepts phone calls; responds timely to phone call messages;
  • Ensures a smooth transition of admission process to alleviate anxieties in discussing treatment, financial responsibility, etc.;
  • Follows department and hospital policies and procedures consistently;
  • Provides information and consultations when necessary; re-directs when needed.
  • Observes confidentiality and safeguards all patient and employee related information
  • Willingly adapts to changes and demonstrates a positive attitude and flexibility in scheduling and in the performance of duties assigned to this position
  • Presents a positive, friendly and helpful attitude profile in daily interactions with patients, staff and visitors
  • Attends all required in-services annually:
    • Fire, disaster, and safety and updates
    • Infection Control and updates
    • Administrative policies and procedures
    • Crisis Intervention and updates
    • CPR
Job Requirements


  • Masters degree (must be Psychology or a related field )required;
  • LCSW/LPC licensure preferred;
  • Crisis intervention training required; experience on a Crisis Line or psychiatric setting preferred;
  • Excellent interpersonal skills, both in person and over the phone;
  • Ability to set priorities.
  • Availability for Part-time, alternating weekends - 11:00 pm - 7:00 am

CUSTOMERS SERVED - Adolescents (age 12-17) and Adults (ages 18+)

Patients; families; direct-care service providers; external funding sources; service, accreditation, and licensing agencies; external case managers; school districts (if applicable); other staff and members within the community.

Provide service to all populations while demonstrating the Service Excellence Standards:

  • Treat Everyone As a Guest
  • Demonstrate Professionalism and Excellence in allthings I do.
  • Practice Teamwork

This opportunity provides the following:

  • - Challenging and rewarding work environment
  • - Growth and development opportunities within UHS and its subsidiaries
  • - Competitive Compensation
  • - Excellent Medical, Dental, Vision and Prescription Drug Plan
  • - 401k plan with company match
  • - Generous Paid Time Off


Posted: 2019-11-07 Expires: 2020-03-22

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Universal Health Services
Harahan, LA 70123

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