18 days old

Agent Manager - Oklahoma City, OK

Oklahoma City, OK 73102
  • Job Code
    877090

Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm)

The purpose of this job is to supervise Agents who sell the UnitedHealth Group (UnitedHealth Group) portfolio of products offered to Medicare beneficiaries and individuals age 50+. The Agent Manager  is responsible for achieving assigned sales / membership growth targets through Agents in his / her territory / territories. These Agents are not employees of UnitedHealth Group but rather independent sales agents who contract exclusively with UnitedHealth Group to sell this portfolio of products. They may sell additional/alternative products that do not compete with this UnitedHealth Group product portfolio (e.g.; life insurance, home insurance).


Primary Responsibilities:

  • Continually build and nurture our team of agents
  • Provide a structured on - boarding process, leveraging corporate contracting, certification and training processes, tools and systems
  • Organize involvement in training to ensure an accurate understanding of our products, compliance / policy requirements, sales processes, brand and value proposition messages and sales systems
  • Organize sales activities, leads and territories to ensure effective and efficient coordination across the territory
  • Act as a liaison between Agents and UnitedHealth Group sales process owners to ensure Agents are appropriately set up and supported across their lifecycle. This includes, contracting, licensing/appointment, certification, training, enrollment administration, commission payment, agent servicing, etc.
  • Coach and manage performance
  • Coach / Develop staff to achieve quantitative and qualitative performance targets
  • Use data and insights to coach for optimal performance
  • Manage day - to - day time and activities of assigned Agents to ensure appropriate leading indicators of success and corresponding sales results
  • Monitor sales results, trends and key performance indicators (KPI's) and hold representatives accountable for achieving targets
  • Conduct ride - along to observe sales techniques and ensure alignment with expectations and compliance with CMS regulations
  • Conduct regular one - on - one meetings to review sales results / activities and provide feedback / coaching on opportunities for improvement
  • Achieve assigned sales targets: Achieve assigned sales / membership growth targets through Agents in his / her territory(ies), with a minimum of 65% of sales derived via community based leads and referrals
  • Partner with the Community Developer (CD) and Area Sales Manager (ASM) to identify and develop relationships with individuals and organizations that influence the buying behavior of our target consumer (e.g.; Providers, Regulators, Faith Based Organizations, and Associations)
  • Understand the strengths and weaknesses of each organization and how it impacts the marketplace
  • Facilitate engagement of Agents in executing these plans and ensure that Agents appropriately build and advance our brand and value proposition and represent our product portfolio and service offerings
  • Ensure Compliance: Ensure Agents adhere to sales and marketing guidelines associated with Medicare regulations, partner expectations (e.g.; AARP) and company policies and procedures
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 
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Posted: 2020-06-16 Expires: 2020-07-16

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Agent Manager - Oklahoma City, OK

UnitedHealth Group
Oklahoma City, OK 73102

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