1+ months

Analyst. Business Operations

Cisco Systems Inc.
Poland, NY 14747

The Business Ops Analyst will be a key player in the Deal Assurance team supporting Advanced Services organization. The position will be responsible for analyzing area subscription bookings for the AS Subscription support area and serve as a main interface to multiple partners including field delivery, finance, sales and project management. The Ops analyst will help drive accuracy and revenue recognition. This person will provide recommendations based on that analysis. The organization fosters innovative teammates with a passion to learn, collaborate, contribute, and share the focus on results.

The Team

Advanced Services Business Operations is part of the fast-growing Advanced Services Delivery organization passionate about transforming with the needs of our customers. Team members are impactful and influential on the business and engage in projects to help innovate the business processes.

Role & Responsibilities

  • Lead the accuracy and governance of data within the tools
  • Review and recommend process improvements
  • Analyze complex deals and recommend solutions
  • Deliver training to analysts as well as internal teams
  • Facilitate tracking and maintain data for Project Profitability, Compliance, Accuracy, Governance at the project level
  • Assist with validation process through Deal Assurance from the Advanced Services Delivery perspective
  • Standardize and formalize definitions, calculations, metrics and matrices of specific tools
  • Lead in driving global initiatives and project tracking and updates
  • Lead in the development of time-spent and efficiency measures and reports
  • Guide cross-functional teams to resolve issues
  • Lead and guide the field on processes, systems, and procedures
  • Able to manage and prioritize own time; provides feedback to supervisors on goal / task completion.
  • Exercises exceptional judgment within generally defined practices and policies in developing methods, techniques, and evaluation criteria for obtaining results; works autonomously and checks-in as decisions are made

Minimum Qualifications

  • Challenged by fast paced environments and the resultant need for prioritization and multitasking
  • Advanced skills with data manipulation, analysis and creation of summary reports for the business community
  • Solid organizational skills, ability to focus and make progress towards both short term goals and long-term objectives
  • Cross-functional collaborator capable of building and championing relationships with existing and new partners
  • Comfortable with change and possess the ability to execute against a regularly re-evaluated plan while maintaining dedication to all partners
  • Willingness to grow with the team and tackle administrative tasks as required associated with area level metrics
  • Strong conflict resolution skills coupled with a proactive approach to identifying challenges before they reach "critical mass"

Desired Skills

  • Previous experience with Cisco and with Cisco Advanced Services is strongly preferred
  • Proficiency to medium/expert skill level using MS Excel is a must; experience with other database tools is a plus
  • Ideal candidate will have 4-6 years' experience demonstrating proven analytical skills working with the business community in a related role with any finance, business operations, project management, or delivery management experience

We are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (36 years strong) and only about hardware, but were also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! 




Posted: 2021-04-14 Expires: 2021-06-13

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Analyst. Business Operations

Cisco Systems Inc.
Poland, NY 14747

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