1+ months

AppD Global Licensing Analyst

Cisco Systems Inc.
San Francisco, CA 94102

About Us

AppDynamics is an application performance monitoring solution that uses machine learning and artificial intelligence (AI) to provide real-time visibility and insight into IT environments. With our unique AIOps solution, you can take the right action at exactly the right time with automated anomaly detection, rapid root-cause analysis, and a unified view of your entire application ecosystem, including private and public clouds. Using AppDynamics, youll finally align IT, DevOps, and the business around the information that helps you protect your bottom line and deliver flawless customer experiences at scale.

What You'll Do:

       Responsible for all aspects of sales order management including sales order review, provisioning licenses, booking deals and submitting orders using Salesforce.

       Consult and collaborate with Deal Desk and Revenue on non-standard contract terms to ensure orders are processed completely, accurately, and in compliance with the company policy, as well as revenue recognition guidelines.

       Assist with license requests and become a subject matter expert in Licensing.

       Establish strong relationships with Sales, Deal Desk, Legal, and Revenue departments and become a subject matter expert with regards to Order Management.

       Work with business users and cross-functional teams to identify problems, process gaps and assist in on-going process improvements on order processing and deal closure.

       Ability to work extended hours during high volume times of the year such as quarter and month ends.

We're Looking for Someone With:

       BS/BA or equivalent experience required


       1-2 years of work experience in Order Fulfillment preferred

       Experience working at a software or subscription based company highly preferred

       Salesforce and NetSuite experience a plus

       Proficiency in Microsoft Office - Excel, Outlook and Google Docs, Google Sheets

       A team player who excels at building relationships across the organization while adhering to tight deadlines with a positive demeanor

       Demonstrates initiative and motivation

       Attention to detail and ability to proactively manage his or her own work streams as needed

       Ability to work in a fast-paced, changing environment

       Eagerness to learn

       Excellent oral and written communication skills

       Person of high ethics and integrity


Posted: 2019-07-26 Expires: 2019-10-20

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AppD Global Licensing Analyst

Cisco Systems Inc.
San Francisco, CA 94102

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