15 days old

AppD Senior Technical Writer- Cloud Technology

Cisco Systems Inc.
San Francisco, CA 94102

About Us

AppDynamics is the Application Intelligence company. With AppDynamics, enterprises have real-time insights into application performance, user performance, and business performance so they can move faster in an increasingly sophisticated, software-driven world. Our integrated suite of products is built on our innovative, enterprise-grade App iQ Platform that enables our customers to make faster decisions that enhance customer engagement and improve operational and business performance. AppDynamics is uniquely positioned to enable enterprises to accelerate their digital transformations by actively monitoring, analyzing, and optimizing complex application environments at scale which has led to proven success and trust with the Global 2000.

About the Team

We are a globally distributed team dedicated to creating a robust, up-to-date, and easy to use documentation set for our customers. We are technologists with a deep understanding of our product. We embed ourselves in the engineering teams we partner with, developing & shipping content, in the same way, other engineers ship code.

About the Role

You will work on a diverse team of technical writers to create best-in-breed documentation for our customers. You will collaborate and have fun with us, learning and writing about bleeding-edge technologies, including microservices and containers.

  • Deliver high-quality technical information on a variety of application performance topics.
  • Write concise concepts, real-world procedures, and problem-solving tasks in a live wiki environment.
  • Work with technical experts to provide useful and accurate information.
  • Use product demos to become highly proficient with AppDynamics products.
  • Create helpful diagrams that support and enhance written content.
  • Serve as an advocate for the user, providing quality and usability feedback to the product engineering teams.

About You

You are an experienced technical writer, passionate about your work, and looking to join a collaborative and fun team. You are creative, have strong attention to detail, and have excellent written and verbal communication skills.

You have 10+ years of technical writing experience.

You are a quick learner and tenacious researcher who can turn up useful information from bug tracking systems, product demo environments, and interviews with subject matter experts (SMEs).

You are familiar with core software development tools and concepts like source code management, code review, continuous integration, and agile development.

You can work independently, but comfortable working in a team framework as well, by helping others and maintaining consistency in the presentation writing style of the team.

You know your way around the Linux command line.

You are familiar with documentation architecture and tools such as Confluence, Jira, Salesforce, and Graphic (or other diagramming tools)

BA in English, Computer Science, or related field

Perks

We know that the award-winning culture at AppDynamics is something to brag about, but here are more reasons that make you excited to get out of bed to come in the morning, like:

  • Medical, dental, vision coverage
  • 401k match (4.5%)
  • Wellness perks (gym, hobbies, education, store discounts, personal finance)
  • 4 weeks PTO, 5 days VTO, 14 holidays (including 1 birthday PTO and 1 floating holiday)
  • Mandatory company shut down between Christmas and New Years
  • Weekly catered breakfast and lunch, and all the snacks, fruits, and drinks your heart desires, monthly happy hour events, and weekly massages
  • Brand new state of the art office in downtown San Francisco, centrally located near BART, Caltrain, Muni, the ferry, and a bike-share station
  • Free shuttle service and pre-tax commuter benefits

Just a note

Note to Recruiters and Placement Agencies: AppDynamics does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any AppDynamics employee. AppDynamics will not pay fees to any third-party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of AppDynamics.

AppDynamics is anequal opportunity employer andconsiders all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other unlawful factor. AppDynamics complies with allapplicable laws, including those regarding consideration of qualified applicants with criminal histories (such as the San Francisco Fair Chance Ordinance). If your disability makes it difficult for you to use this site, please contact talent@appdynamics.com. AppDynamics participates inE-Verify.

Categories

Posted: 2020-11-16 Expires: 2020-12-25

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AppD Senior Technical Writer- Cloud Technology

Cisco Systems Inc.
San Francisco, CA 94102

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