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AppDynamics Senior Consultant (1382648)
**Candidates must be located in Mexico**
Who We Are
What You'll Do
AppDynamics Senior Consultants are passionate technologists who love connecting and working with customers to help them address their key business problems using our best-in-class app performance monitoring platform. They deliver successful projects, provide constant guidance, and become trusted advisors so that our customers spend less time fixing issues and more time driving value, innovation, and creativity to deliver outstanding digital experiences to their end users.
Responsibilities include:
- Develop strong relationships with key partners within the customer teams as well as AppDynamics teams (sales, pre-sales, support, etc.), adopting a consultative and prescriptive approach that inspires trust and confidence
- Enable customers to realize the most value from their AppDynamics investments
- Ownership of the technical execution of projects and working hand-in-hand with the project team to supervise the progress of the project against its technical design
- Implement the technical design and assist with creating a project plan as needed
- Concisely convey and promote the business value of the combined product and services solution
- Maintain expert-level implementation proficiency and the ability to implement any AppDynamics product independently through ongoing training and enablement
- Keep abreast of dynamic technology landscapes with a particular focus on adjacent technologies like microservices, containerization, Cloud, software security, etc.
- Help synthesize learning and trends observed in the field into repeatable technology standard methodologies in collaboration with other AppDynamics functions
- Mentor other services team members on various technical topics to promote a shared culture of technology excellence at all levels
- Foster collaboration with our product, support, customer success, and engineering teams and provide feedback from the field on features and functionality
Who You Are
Required skills:
- Must be able to speak Spanish and English fluently (Portuguese a plus)
- Solid programming background required
- Bachelor's degree in computer science or similar technical field or equivalent technical experience
- 5+ years of experience as a technical or pre-sales consultant for an enterprise software company or a recognized consultancy firm
- Understanding the application performance management space with hands-on experience with AppDynamics and/or competing products is a bonus
- Excellent customer interaction and presentation skills (ability to clearly communicate to different audiences and deliver a message in a concise, professional manner)
- Ability to educate customers on the value of our products and build trusted advisor relationships at various levels of the organization
- Ability to travel
- Knowledge and experience of 2+ years in at least two of the following technical domains: SDLC practices including Agile, DevOps, and CI/CD strategies, IT Operations (NOC or similar), virtualization and containerization, cloud technologies (AWS, Azure, GCP, etc), OpenTelemetry, Application Development, operating systems, databases, servers, and networks
- Experience with JavaScript (JQuery, Dojo, AngularJS, etc), Java (J2EE), .Net
- ITIL, TOGAF certifications a plus
We Are Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team on innovative technology and powering a more inclusive future for all. How do we do it? Well, for starters with people like you!
We embrace digital and help our customers implement change in their businesses. Sure, were a company thats 35 years strong and maybe youve heard were a hardware company. But were also a software company. A security company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns, and protects. And were the tech behind keeping the world connected, productive, and ever-adapting in our hybrid world by way of Webex.
Day to day, our teams have each others backs. We tackle whatever challenge comes our way, we recognize our accomplishments, and we grow together. We celebrate one another from big life moments to big career moments. And giving back is in our DNA (we get 5 days off each year to do just that too)!
Whats powering an inclusive future for all look like? We know that without diversity of thought and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities are leading the way, and together were committed to learning, listening, caring for our communities, and supporting the most vulnerable through our innovation, amazing culture, and collective effort to make this world a better place.
So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Passion for technology and world-changing? Be you, with us! #WeAreCisco
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
