1+ months

Appliance Installer

Gaithersburg, MD 20877
\u003Cdiv data-field=\u0022Position_Description\u0022 class=\u0022Summary\u0022\u003E\u003Cstrong\u003EPOSITION PURPOSE\u003C/strong\u003E\u003Cbr /\u003E\u003Cp\u003EThe Design Center is a spectacular new interactive showroom experience. Our showroom, unlike any other with endless inspiration everywhere you look, thanks to our 30\u002B interactive kitchen, bath, and laundry rooms. Customers will explore hundreds of products from the most innovative brands in appliances, cabinetry, fixtures and more.\u003C/p\u003E\u003Cbr /\u003E The Design Center Appliance Installer is responsible for installing appliances for Home Depot Design Center (HDDC) customers. They are responsible for the delivery and installation of products. The Appliance Installer I must ensure timely completion of all jobs and installations. The Appliance Installer I is responsible for ensuring customer satisfaction through timely, quality installation of products and services offered. The Appliance Installer I is responsible to ensure compliance and proper adherence to job process and installation standards.\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EMAJOR TASKS, RESPONSIBILITIES, AND KEY ACCOUNTABILITIES\u003C/strong\u003E\u003Cbr /\u003E \u003Cbr /\u003E 70% Customer Service\u0026nbsp;\u003Cbr /\u003E \u003Cbr /\u003E -Ensures timely completion of all jobs and installations\u0026nbsp;\u003Cbr /\u003E -Listens to and resolves install complaints in the field and escalates issues if beyond their skill set\u0026nbsp;\u003Cbr /\u003E -Delivers appliances and plumbing products to customer s home or other specified location\u0026nbsp;\u003Cbr /\u003E -Document all pertinent information with regard to daily delivery and installation paperwork for accurate record keeping\u0026nbsp;\u003Cbr /\u003E -Obtain customer signature on packing slip for the receipt of goods with regard to pick-up, delivery or Installs\u0026nbsp;\u003Cbr /\u003E -Follows-up on customer concerns\u0026nbsp;\u003Cbr /\u003E -Ensures customer needs are met\u0026nbsp;\u003Cbr /\u003E \u003Cbr /\u003E 30% Appliance Installation\u0026nbsp;\u003Cbr /\u003E \u003Cbr /\u003E -Works with team members to install appliances\u0026nbsp;\u003Cbr /\u003E -Ensures compliance and proper adherence to job process and installation standards\u0026nbsp;\u003Cbr /\u003E -Diagnoses installation issues, seeking additional support as needed\u0026nbsp;\u003Cbr /\u003E -Cleans and maintains the interior of vehicle\u0026nbsp;\u003Cbr /\u003E -Communicate status of each stop to scheduling and routing dept. along with accounting for accurate billing process\u0026nbsp;\u003Cbr /\u003E -Perform routine inspections on vehicle using vehicle inspection form and report any immediate safety concern to management\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003ENATURE AND SCOPE\u003C/strong\u003E\u003Cbr /\u003E \u003Cbr /\u003E -Reports to the Appliance Installation Manager\u0026nbsp;\u003Cbr /\u003E -This position has no direct reports\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E ENVIRONMENTAL JOB REQUIREMENTS\u003C/strong\u003E\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E Environment:\u0026nbsp;\u003C/strong\u003E\u003Cbr /\u003E \u003Cbr /\u003E Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness.\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003ETravel:\u0026nbsp;\u003C/strong\u003E\u003Cbr /\u003E Typically requires overnight travel more than 50% of the time.\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E Additional Environmental Job Requirements:\u0026nbsp;\u003C/strong\u003E\u003Cbr /\u003E \u003Cbr /\u003E -Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving merchandise\u0026nbsp;\u003Cbr /\u003E -Moving around the facilities\u003C/div\u003E\u003Cdiv data-field=\u0022Postion_Requirement\u0022 class=\u0022Requirement\u0022\u003E\u003Cstrong\u003EMINIMUM QUALIFICATIONS\u003C/strong\u003E\u003Cbr /\u003E \u003Cbr /\u003E Must be eighteen years of age or older.\u003Cbr /\u003E Must be legally permitted to work in the United States.\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EAdditional Minimum Qualifications:\u003C/strong\u003E\u003Cbr /\u003E \u003Cbr /\u003E -Must be legally permitted to work in the United States\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E Education Required:\u003C/strong\u003E\u003Cbr /\u003E \u003Cbr /\u003E The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E Years of Relevant Work Experience:\u0026nbsp;\u003C/strong\u003E2 years\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E Physical Requirements:\u003C/strong\u003E\u003Cbr /\u003E \u003Cbr /\u003E Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EPreferred Qualifications:\u003C/strong\u003E\u003Cbr /\u003E \u003Cbr /\u003E -Ability to inspect gas, water, and electricity to properly make connections and ensure safety for the consumer\u0026nbsp;\u003Cbr /\u003E -Ability to work in a fast paced environment\u0026nbsp;\u003Cbr /\u003E -Ability to work independently\u0026nbsp;\u003Cbr /\u003E -Strong verbal and written communication skills\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EKnowledge, Skills, Abilities and Competencies:\u003Cbr /\u003E \u003C/strong\u003E\u003Cbr /\u003E Action Oriented\u0026nbsp;\u003Cbr /\u003E -Drives Results\u0026nbsp;\u003Cbr /\u003E -Communicates Effectively\u0026nbsp;\u003Cbr /\u003E -Collaborates\u0026nbsp;\u003Cbr /\u003E -Customer Focus\u003C/div\u003E

Categories

Posted: 2020-05-21 Expires: 2020-12-12

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Appliance Installer

Home Depot
Gaithersburg, MD 20877

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