13 days old

Application Developer - Full Stack - Junior

Hortolândia, SP 13184-000
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Your Role and Responsibilities
IBM CIO is seeking a self-motivated individual with attention to detail and an eagerness to learn for the ServiceNow@IBM program Developer role. This team is responsible for the ServiceNow platform implementation to IBM internal enterprise.
Lead all technical aspects of the solution delivery within ServiceNow including:

Creation and delivery of solutions for end customers addressing requirements through technical architecture in consideration of process design, ServiceNow Technical Best Practice and Standards
Translate requirements into functional service designs and create service models along with supporting documentation (stories, sprints, releases)
Ensure technical deliverables to Customer Delivery and customers are complete, consistent, high quality, on time and deliver valued outcomes
Lead requirement gathering workshops to identify use cases and value-based acceptance criteria
Configuration of the application, workflows and UI
Development of required integration components (REST, SSO, LDAP, etc)
Drive the continuous improvement of our implementation methodology and service offerings based on client experiences
Mentor field resources in implementation methodology, configuration and best practices for the SM application suite
Collaborate and contribute to the creation, deployment and maintenance of Technical Best Practices and Standards
Achieve SM Practice and individual KPIs and Metrics as defined

**All our opportunities are eligible for people with disabilities or rehabilitated.

Required Professional and Technical Expertise
Bachelors Degree in Computer Science or a related field
Experience with ServiceNow ITSM applications for Request, Service Desk, Incident, Problem, Change, Knowledge, Service, Configuration and Asset Management.
Experience in developing and configuring workflows in ServiceNow. Ability to develop requirements based on client interviews.
Experience in full software development life cycle: Analysis, Design, Coding, Testing, Training and Operational Support
Experience of ITIL, minimum foundation level, ideally higher. Knowledge of other frameworks such as COBIT, IT4IT beneficial.
Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc) and working in a SaaS environment.
Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other such technologies
English Fluent

Preferred Professional and Technical Expertise
Practical experience with IT Service Management and ITIL processes in an enterprise environment
Ability to continually learn and obtain certifications for new ServiceNow applications and functionality
Experience working in an Agile environment in Continuous Integration, Continuous Delivery, automated testing, Agile metrics Preferred Tech and Prof Experience
Committed to customer satisfaction and ensures that actions contribute towards a positive client experience by delivering the required business outcomes.
Exceptional communication and presentation skills to include technical and business concepts.

About Business Unit

Your Life @ IBM

About IBM

Location Statement

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



  • Computers Software and Hardware

Jobs Rated Reports for Computer Programmer

Posted: 2019-08-10 Expires: 2019-09-09

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Application Developer - Full Stack - Junior

Hortolândia, SP 13184-000

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Computer Programmer
61st2018 - Computer Programmer
Overall Rating: 61/220
Median Salary: $82,240

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