27 days old

Assistant Store Manager, Showroom Operations - Design Center

San Diego, CA 92101
\u003Cdiv data-field=\u0022Position_Description\u0022 class=\u0022Summary\u0022\u003E\u003Cp\u003E\u003Cstrong\u003EPosition Purpose:\u003Cbr /\u003E \u003C/strong\u003EThe Assistant Store Manager (ASM) Showroom Operations serves as the primary leader for the operational areas of the Design Center\u0026rsquo;s showroom. The role will manage a team of Supervisors and associates at The Home Depot Design Center (HDDC) main showroom. This role is responsible for the general leadership of the associates, upholding operating standards, and maintaining the systems, tools, and processes that support the operational areas of the Design Center Showroom. This position must balance the responsibilities of formulating operational strategies and objectives, completing tasks, and making sure that direct reports are educated and execute on the processes, behaviors, and expectations for meeting customer needs. The ASM Showroom Operations will set the strategy for planning, budgeting, and documenting the aspects of showroom operations and will monitor metrics and meet with the other HDDC Leaders to suggest changes to ensure the business runs efficiently and successfully.\u0026nbsp; They will also be responsible for their direct reports and indirect reports regarding recruitment, selection, performance appraisal, professional development, and disciplinary actions.\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EMajor Tasks and Key Responsibilities:\u003Cbr /\u003E \u003C/strong\u003E50% People\u003Cbr /\u003E -Manages a team of supervisors and associates through hands-on leadership\u003Cbr /\u003E -Helps set the team\u0027s success criteria, key drivers and metrics\u003Cbr /\u003E -Reviews and provides constructive feedback\u003Cbr /\u003E -Responsible for recruitment, selection, performance appraisal, and professional development of supervisors and associates\u003Cbr /\u003E -Oversees partnerships with internal and external stakeholders to meet customer needs\u003Cbr /\u003E -Teaches, coaches/mentors, and trains associates\u003Cbr /\u003E -Encourages supervisors to continuously develop the personal and professional skills of their teams\u003Cbr /\u003E -Inspires his or her team to have a high level of engagement and performance\u003Cbr /\u003E -Serves in a mentoring capacity for supervisors and associates, and holds accountability to ensure everyone on their team (direct and indirect) is developed appropriately\u003Cbr /\u003E \u003Cbr /\u003E 30% Strategy\u003Cbr /\u003E -Proactively identifies and resolves issues that may impair the team\u0027s ability to meet customer/business needs\u003Cbr /\u003E -Provides high-level insight regarding the team\u0026rsquo;s projects (e.g. scope and timeline)\u003Cbr /\u003E -Develops strategies to drive THD store engagement and connectivity\u003Cbr /\u003E -Communicates the team\u0027s metrics and results\u003Cbr /\u003E -Oversees high-level ongoing quality control and participate in quality issue resolution\u003Cbr /\u003E \u003Cbr /\u003E 20% Operations Administration\u003Cbr /\u003E -Identifies overall training needs and solutions\u003Cbr /\u003E -Assists with reviewing and selecting vendors to deliver innovative customer service features\u003Cbr /\u003E -Responsible for the management of all culinary activities and maintaining food preparation health code standards\u003Cbr /\u003E -Works closely with the HDDC Leadership to ensure the overall successful administration and functioning of the operation\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003ENature and Scope\u003Cbr /\u003E \u003C/strong\u003E-Reports to HDDC Store Manager\u003Cbr /\u003E -This position has 5-7 direct reports\u003Cbr /\u003E -Travel between locations required\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EPhysical Job Requirements\u003Cbr /\u003E \u003C/strong\u003EMost of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).\u003C/p\u003E\u003C/div\u003E\u003Cdiv data-field=\u0022Postion_Requirement\u0022 class=\u0022Requirement\u0022\u003E\u003Cp\u003E\u003Cstrong\u003EWorking Conditions:\u003Cbr /\u003E \u003C/strong\u003ELocated in a comfortable indoor area; any unpleasant conditions would be infrequent and not objectionable.\u0026nbsp; \u0026nbsp; \u0026nbsp; \u0026nbsp;\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EMinimum Requirements:\u003C/strong\u003E\u003Cbr /\u003E -Must be 18 years or older\u003Cbr /\u003E -Must be legally permitted to work in the United States\u003Cbr /\u003E -5\u002B years of relevant work experience\u003Cbr /\u003E -Knowledge, skills and abilities typically acquired through completion of a high school diploma and/or GED\u003Cbr /\u003E -Ability to work a flexible, minimum 55-hour weekly schedule\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EPreferred Qualifications:\u003Cbr /\u003E \u003C/strong\u003E-5\u002B years managing a team\u003Cbr /\u003E -8\u002B years of relevant work experience\u003Cbr /\u003E -Bachelor\u0026rsquo;s degree\u003Cbr /\u003E -Ability to work in a fast-paced environment\u003Cbr /\u003E -Ability to stay within a budget, analyzing and drawing conclusions, decisiveness, dispute/conflict resolution, process compliance\u003Cbr /\u003E -Strong verbal and written communication skills\u003Cbr /\u003E -Strong skills in in common business software applications, such as Microsoft Word, Outlook, and Excel\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003ECompetencies:\u003Cbr /\u003E \u003C/strong\u003E-Develops Talent\u003Cbr /\u003E -Decision Quality\u003Cbr /\u003E -Plans \u0026 Aligns\u003Cbr /\u003E -Ensures Accountability\u003Cbr /\u003E -Manages Conflict\u003Cbr /\u003E -Drives Engagement\u003Cbr /\u003E -Collaborates\u003Cbr /\u003E -Customer Focus\u003Cbr /\u003E -Drives Results\u003Cbr /\u003E -Communicates Effectively\u003Cbr /\u003E -Drives Vision and Purpose\u003C/p\u003E\u003C/div\u003E

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Posted: 2020-11-03 Expires: 2020-12-24

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Assistant Store Manager, Showroom Operations - Design Center

Home Depot
San Diego, CA 92101

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