30 days old

Assistente de Suporte de Sistemas - Senior

Hortolândia, SP 13184-000
  • Job Code
    272083BR

Introduction
Client satisfaction will be your ultimate goal in this role. As a customer service representative, you will be on the front line serving our customers. You'll be the technical resource and point person interacting with clients, vendors, and senior management, to identify and resolve complex technical problems.If solving problems and helping others succeed excites you, lets talk!


Your Role and Responsibilities
You will support and monitor the network environment for a North America Banking account, working with daily requests (tickets) work orders, service requests, changes and tasks
You will work with the client, supporting other teams and vendors.
English language - Advanced or higher
IT - Technical Skills ( network)

Teamwork and effective collaborator
Soft Skills (communication, emotional intelligence)


Required Technical and Professional Expertise
You will support and monitor the network environment for a North America Banking account, working with daily requests (tickets) work orders, service requests, changes and tasks
You will work with the client, supporting other teams and vendors.
English language - Advanced or higher
IT - Technical Skills ( network)

Teamwork and effective collaborator
Soft Skills (communication, emotional intelligence)


Preferred Technical and Professional Expertise
Teamwork and effective collaborator
Soft Skills (communication, emotional intelligence, know how to deal under pressure)
Automation skills / Scripting
Programming


About Business Unit
At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's this unique blend of bold new ideas and client-first thinking.If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS isthe place for you!


Your Life @ IBM
What matters to you when youre looking for your next career challenge?

Maybe you want to get involved in work that really changes the world. What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.


About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.


Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.


Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Categories

Industry

  • Computers Software and Hardware
Posted: 2019-10-16 Expires: 2019-11-15

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Assistente de Suporte de Sistemas - Senior

IBM
Hortolândia, SP 13184-000

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