3 days old

Associate Sales Development Representative (Graduates/ Intern Opportunity)

LogMein
Sydney, NSW 2000

Job Description

Overview

We are seeking a motivated individual with a sales or service background to help Account Managers administer client renewals and provide operational support to the APAC business. Your ability to clearly understand our product set, sustain and renew client subscriptions, resolve customer issues/problems, and effectively manage your time will be the key to our mutual success.This role creates an excellent learning opportunity for someone who is looking to develop their career further within Sales and Operation

The ASR will go through a structured training program, including both formal and on the job sales training, to set them up for success and build their sales skills. They will receive support and guidance from their manager, as well as our in-house sales trainer and various other team members

In addition to graduates the position is also open to under-graduates via a scholarship scheme, with a slightly different pay structure. Start date is flexible and the working hours can be adjusted in line with University commitments. Whilst we're ideally looking to offer the role on a full-time basis, we're open to part time hours to begin with, with a view to progressing into a full time position further down the line.

Responsibilities

  • Administrative renewal support for the Account Management team
  • Partner with Sales, Success and Operational leaders to achieve monthly and quarterly renewal revenue/retention targets
  • Collaborate with Account Managers and Customer Success to ensure a good customer experience and high on time renewal rates
  • Work cross functionally to resolve customers billing, contract, provisioning and service requests
  • Effectively manage a set of assigned renewal opportunities
  • Maintain detailed account of daily activity in Salesforce

Qualifications

  • Aptitude and interest in sales, with at least 0-6 months Sales experience, preferably handling renewals, customer service and working directly with a client base
  • Ability to clearly articulate our value proposition, sustain and renew client subscriptions
  • Must possess proven track record of consistently and successfully attaining sales goals
  • Ability to overcome objections, problem solve and provide exceptional customer service
  • Strong time management, organisational and communication skills
  • Experience with SalesForce or another CRM system is desirable
  • Aligns with LogMeIns values, which are:
    • Be Accountable - even when no-one is looking
    • Thrive Together - greatness comes from unlocking each others potential
    • Advance Confidently - we find opportunity and act on it
    • Collaborate Openly - our whole is greater than the sum of our parts
    • Engage Fearlessly - we speak up and listen

At LogMeIn, Inc., we build category-defining products that unlock the potential of the modern workforce, makingit possible for millions of people and businesses around the globe dotheirbest work, whenever, however, andmost importantly,wherever.Were a pioneer in remote work technology and a driving force behind todays work-from-anywhere movement, and have become one of the worlds largest SaaS companies with tens of millions of active users, more than 3,500 global employees, over $1.2 billion in annual revenue and more than 2 million customers worldwide who use our software as an essential part of their daily lives.Were headquartered in Boston, Massachusetts with additional locations in North America, South America, Europe, Asia and Australia.

Categories

Posted: 2020-09-16 Expires: 2020-10-16

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Associate Sales Development Representative (Graduates/ Intern Opportunity)

LogMein
Sydney, NSW 2000

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