12 days old

Bilingual Clinical Patient Educator RN Austin TX

Austin, TX 78701
  • Job Code

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life's best work.(sm)
WellMed provides concierge - level medical care and service for seniors, delivered by physicians and clinic staff that understand and care about the patient's health. WellMed's proactive approach focuses on prevention and the complete coordination of care for patients. WellMed is now part of the Optum division under the greater UnitedHealth Group umbrella.

The RN Clinical Patient Educator is a key educational resource and advocate for patients diagnosed with chronic diseases or significant co-morbidities, their families and caregivers. This RN is responsible for providing specific disease pathophysiology, wellness and prevention information for patients in our clinics. This position interacts and collaborates with a multidisciplinary care team, including physicians, nurses, case managers, social workers and other educators, to develop educational strategies and care management interventions that will assist in maximizing patient outcomes. This RN may also communicate program outcomes to clinic and regional leadership.

Primary Responsibilities:

  • Conduct classes to meet the goals and objectives of the enterprise
    • Plan, design and implement curricula utilizing established standards and evidence based information and select or create educational material to support effective teaching
    • Provide education sessions for patients and their families or caregivers in both group and 1:1 settings
  • Demonstrate a well developed understanding of adult education learning principles, presentation skills, stages of behavioral change and group education
    • Assess learning needs and health literacy to identify patient knowledge deficits and utilize effective educational techniques
    • Evaluate effectiveness of teaching methods and adapt as needed to ensure patient understanding and success
  • Promote patient empowerment through the use of motivation, supportive skills, problem-solving and self-management goal setting in a climate of learning and encouragement
  • Collaborate with multidisciplinary care team including physicians, nurses, case managers, social workers and Healthcare Coordinators/Managers to identify and recruit appropriate patients for educational programs
  • Complete timely and accurate documentation in designated applications to ensure communication of patient status and progress
  • Ensure all new initiatives, policies and procedures, guidelines or other necessary updates are incorporated into patient education programs
  • Conduct class preparation and presentation in an effective and efficient manner
    • Consistently demonstrate effective planning and organization by gathering and preparing all materials and supplies prior to each class
    • Seek ways to improve job efficiency and makes appropriate suggestions following proper chain of command
  • Communicate patient and program outcome metrics to clinic and regional leadership, collaborate to identify quality and/or process improvement activities
  • Perform all other related duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.



Posted: 2020-10-13 Expires: 2020-11-12

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Bilingual Clinical Patient Educator RN Austin TX

UnitedHealth Group
Austin, TX 78701

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