Less than 1 hour

Bilingual Customer Service Rep

TSH
Nashville, TN 37207

Bilingual Customer Service Representative



Tennessee Steel Haulers, a flat bed trucking and logistics company is looking for an ambitious and dedicated Bilingual Customer Service Representative to oversee and facilitate orders for product deliveries with our drivers and agents. A great asset for a top notch customer service rep, is their communication and follow through skills. The ideal candidate will have great record-keeping abilities and a customer-oriented approach.



Local candidates only--relocation is not available for this position.



Responsibilities




  • Schedule drivers to make freight deliveries

  • Utilize logistics IT to optimize procedures

  • Communicate with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction

  • Plan and track the shipment according to customer requirements and international shipping standards

  • Prepare accurate reports and update customer portals

  • Prepare dispatch documents as needed



Skills




  • Proven customer service experience

  • 1-2 years of experience as a truck dispatcher preferred, but willing to train the right individual

  • Bilingual Spanish and English required

  • Knowledge of laws or ability to learn the regulations and CTPAT requirements

  • Ability to work with little supervision and track multiple processes

  • Computer-savvy with a working knowledge of logistics software

  • Outstanding organizational and coordination abilities



Relocation assistance is not available for this position--local candidates only or if you are moving to the Nashville area soon.

Categories

Posted: 2020-10-24 Expires: 2020-11-23

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Bilingual Customer Service Rep

TSH
Nashville, TN 37207

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