6 hours
2018-08-142018-09-12

Billing Supervisor - West Hills. CA

UnitedHealth Group
WEST HILLS-California, CA
  • Job Code
    778612
778612 Billing Supervisor West Hills CA

Billing Supervisor - West Hills. CA (778612)

Position Description

Healthcare isn’t just changing. It’s growing more complex every day. ICD-10 Coding replaces ICD-9. Affordable Care adds new challenges and financial constraints. Where does it all lead? Hospitals and Healthcare organizations continue to adapt, and we are vital part of their evolution. And that’s what fueled these exciting new opportunities.

Who are we? Optum360. We’re a dynamic new partnership formed by Quest and Optum to combine our unique expertise. As part of the growing family of UnitedHealth Group, we’ll leverage our compassion, our talent, our resources and experience to bring financial clarity and a full suite of Revenue Management services to Healthcare Providers, nationwide.

If you’re looking for a better place to use your passion, your ideas and your desire to drive change, this is the place to be. It’s an opportunity to do your life’s best work.


Responsible for the supervision of non-exempt billing personnel to ensure departmental standards are achieved. Accountable for the timeliness, accuracy of data and customer service to Quest patients and clients. Responsible for employee hiring, training, development, disciplinary actions, review and ensuring productivity and quality standards are achieved. Accountable to ensure all staff adhere to Quest integrity and compliance standards.

This position is located:
8401 Fallbrook Avenue
West Hills, California 91304

Primary Responsibilities:
  • Supervisor a service-focused team
  • Responsible for staffing and work schedule
  • Responsible for development of the team
  • Responsible for setting individual objectives to meet the department’s goal
  • In-charge of monitoring/reporting productivity and quality measures of the team
  • Ensure that team members are adequately trained to perform their job
  • Ensure that team meets all corporate mandated training requirements ( compliance, safety,etc)
  • Responsible for on-going communication ( individual and team meetings)
  • Responsible for managing Time Off with Pay and timekeeping
  • Responsible for recognition and motivating team
  • Develop and updates SOP’s for all processes
  • Responsible for hiring, training, monitoring and termination of all direct reports
Required Qualifications:
  • High School Diploma / GED (or higher)
  • 2+ years of supervisory / leadership or medical billing, laboratory, third party payors
  • 2+ years of customer service experience, preferably in a call center environment
  • Experience with Microsoft Word (create correspondence and work within templates), Microsoft Excel (data entry, sort / filter, work within tables, vlookups, pivot tables, utilize formulas), and Microsoft Outlook (email and calendar management)
Preferred Qualifications:
  • BA Degree (or higher)
  • Managing Accounts receivables experience
Careers with Optum360. At Optum360, we're on the forefront of health care innovation. With health care costs and compliance pressures increasing every day, our employees are committed to making the financial side more efficient, transferable and sustainable for everyone. We're part of the Optum and UnitedHealth Group family of companies, making us part of a global effort to improve lives through better health care. In other words, it's a great time to be part of the Optum360 team. Take a closer look now and discover why a career here could be the start to doing your life's best work.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: Supervisor; Billing; West Hills; OptumRx

Job Details

  • Contest Number778612
  • Job TitleBilling Supervisor - West Hills. CA
  • Job FamilyBilling
  • Business SegmentOptumInsight

Job Location Information

  • WEST HILLS-California, CA
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelManager
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusExempt

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Billing Supervisor - West Hills. CA

UnitedHealth Group
WEST HILLS-California, CA

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UnitedHealth Group
WEST HILLS-California, CA

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