30 days old

BPM Orchestration Manager - Automation Lab (PwC Labs)

Detroit, MI 48226

PwC Labs is focused on standardizing, automating, delivering tools and processes and exploring emerging technologies that drive efficiency and enable our people to reimagine the possible. Process improvement, transformation, effective use of innovative technology and data & analytics, and leveraging alternative delivery solutions are key areas of focus to drive additional value for our firm.The Automation Lab within PwC Labs is focused on implementing intelligent process automation solutions that will impact the overall efficiency and effectiveness of our business processes across Tax, Assurance, Advisory, and Internal Firm Services. Process improvement, transformation, system implementation, effective use of technology and data & analytics, and leveraging alternative delivery solutions are key areas of focus to drive additional value to our firm.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Pursue opportunities to develop existing and new skills outside of comfort zone.
  • Act to resolve issues which prevent effective team working, even during times of change and uncertainty.
  • Coach others and encourage them to take ownership of their development.
  • Analyse complex ideas or proposals and build a range of meaningful recommendations.
  • Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
  • Address sub-standard work or work that does not meet firm's/client's expectations.
  • Develop a perspective on key global trends, including globalisation, and how they impact the firm and our clients.
  • Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
  • Focus on building trusted relationships.
  • Uphold the firm's code of ethics and business conduct.

The BPM Orchestration Manager will lead the design and implementation of BPM solutions using some of the leading workflow and decision automation platforms and/or other emerging automation technologies. They will deliver solutions that optimize processes across business strategies and technology capabilities, assist with the enablement of a centralized automation operation to maximize ROI for on and off shore centers/organizations, and lead and mentor junior BPM developer.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
Bachelor Degree

Additional Educational Requirements:

In lieu of a Bachelor Degree, 12 years of professional experience involving technology-focused process improvements, transformations, and/or system implementations

Minimum Years of Experience:
5 year(s)

Preferred Qualifications:

Degree Preferred:
Master Degree

Preferred Fields of Study:
Analytics, Business Analytics, Computer and Information Science, Computer Engineering, Management Information Systems

Preferred Knowledge/Skills:

Demonstrates thorough abilities and/or a proven record of success as a team leader including:

  • Understanding process improvement and improvement methodologies such as Lean, Six Sigma, Kaizen etc.;

  • Working in full life cycle of automation solution implementation;

  • Producing detailed support documents to match the solution designs and advising a team of functional consultants on aspects around delivery of the solution;

  • Understanding business requirements and converting them into automation solutions;

  • Demonstrating advanced BPM development skills with extensive experience in designing, developing, maintaining, and supporting Java and/or BPMN tool based applications such as Camunda or AgilePoint;

  • Demonstrating considerable analytical skills and ability to code and and configure;

  • Performing business and data analytics both as an individual contributor and team member and identifying and addressing business/client needs;

  • Understanding of workflow based logic and the ability to both understand a business process from a workflow diagram and to conceptualize it as an automated solution;

  • Identifying new process opportunities and accurately analyzing and estimating new processes, quickly assessing feasibility;

  • Analyzing, understanding and documenting the business processes in detail where required;

  • Supporting the definition of data management requirements, including translating and documenting needs, assessing data, and implementing appropriate data solutions & data warehousing principles and methodologies;

  • Identifying and designing appropriate automation workflows;

  • Supporting creation of scalable and efficient process automation workflows that identify & create reusable automation components;

  • Supporting development of automation workflows such that they result in reusable assets that can be leveraged across other projects;

  • Adhering to framework for automation projects to establish manageability and maintainability of automation operations;

  • Working within project planning constraints, communicating any identified project risks and issues to the delivery/project manager accordingly and providing inputs to the change control process;

  • Creating and documenting test procedures and scenarios;

  • Demonstrating knowledge/experience with Camunda (a workflow and decision automation platform).

  • Presenting, writing and communicating in public and private meeting forums with business leaders;

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.


Posted: 2020-01-19 Expires: 2020-02-19

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BPM Orchestration Manager - Automation Lab (PwC Labs)

Detroit, MI 48226

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