12 days old

Business Analyst

Multiple Cities, Multiple
  • Job Code

Are you looking for a career that will allow you to use your unique blend of business acumen and tech savvy? Business Analysts at IBM are subject matter experts that build the bridge between our business and our clients, immersing themselves into the market to understand problems and find innovative solutions. Be ready to navigate the complex relationships that make the business world run and find the actionable insights that result in great business decisions.

Your Role and Responsibilities
IBM is seeking keen-minded Business Analysts responsible for helping to deliver the next generation of technology to our client. As a Business Analyst you will be involved in the full project lifecycle and have the central role of liaising with people and teams across the wider organisation, as well as Product Owners, Architects, and Developers within the Integration team. You will be expected to investigate a clients activities, playing a key role by testing systems and provide competitive commercial solutions.

Required Technical and Professional Expertise
  • Capturing, analysing and documenting clear business requirements from our clients
  • Document current business processes and use cases using defined templates and verifying with the client
  • Develop and innovate current processes to meet future operational scenarios
  • Work with the client and internal IBM teams to ensure correct translation of business requirements to technical solution requirements and specifications
  • Support development and test teams
  • Facilitate workshops and conduct client interviews at varying seniority levels and both technical and business focused client teams to identify solution requirements
  • Coordinate with the internal IBM technical teams to ensure appropriate technical considerations are fully considered

Preferred Technical and Professional Expertise
  • Problem resolution skills
  • Ability and willingness to learn new skills
  • To be able to work calmly under pressure and to strict deadlines
  • Superb communication ability with both the client and the internal IBM team
  • Constantly looking to reinvent ideas to make meaningful changes and improvements for our clients
  • Microsoft Access and/or SQL experience strongly preferred
  • Detail oriented, analytical and inquisitive

About Business Unit
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBM
What matters to you when youre looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



  • Computers Software and Hardware
Posted: 2019-11-07 Expires: 2019-12-07

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Business Analyst

Multiple Cities, Multiple

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