9 days old

Business Analyst - Operations 1266435

Cisco Systems Inc.
San Jose, CA 95113

What You'll Do

The Country Enablement (CE) team within the Strategy and Business Acceleration (SBA) organization is looking for a Business Analyst to lead aspects of Ciscos international expansion strategy. As a Business Analyst, you play a key role in this transformation by collaborating with cross-functional teams to define/design the operational processes and capabilities to deliver the strategic international objectives of Cisco.

In this role, you will:

  • Collaborate with business architects, system architects, and functional experts to drive business outcomes and capabilities for CE initiatives with an additional focus on Ciscos overall transformation on business model evolution, such as cloud subscription models
  • Work with teams around the globe to deliver the committed business outcomes
  • Support Business Architects in identifying operational capabilities, business processes, fit/gap requirements and performing assessments based on the need of business strategy and business model
  • Support large cross-functional workshops and meetings to perform deep dives into CE programs to define E2E scope and solutions of the capabilities required to deliver committed business outcomes
  • Work with the CE Program, Country Leads and Business Architects to identify, assess and drive closure of key business and design issues
  • Define the problem statements, options, and impacts (decision factors) for program/project issues and risks
  • Facilitate sessions to drive resolution to program/project issues and risks
  • Use analytical thought process and inclusive approach to solve problems
  • Anticipate internal or external business challenges and/or industry issues; recommend course of action
  • Work independently, receive minimal guidance and direction from manager then determine optimal approach to accomplish work

Who You'll Work With

This team is chartered to drive Ciscos international expansion strategy by enabling entity structures, offers, and go-to-market motions, in compliance with local legislation and business practices. The CE team enables strategic transformation by setting the Cisco entity strategy across the many functions of Cisco, refining the target business architecture, and delivering through cross-functional design and implementation. CE works with most of the functional organizations at Cisco to drive business outcomes, including but not limited to Sales, Finance, Tax, Customs, Legal, Customer & Partner Service, Supply Chain, IT, Customer Experience, HR, Workplace Resources, Ops Planning & Portfolio, Acquisition Integration, and Engineering. CE works with these functional teams to (1) ensure Cisco is compliant with changing regulations and macro-business environment changes and (2) enable Cisco to deliver integrated products, services and architectures in key markets to increase profitability/growth. The CE team comprises of regional business experts, business analysts, program and project managers, change leaders, and business architects.

Who You Are


  • Bachelors degree with a minimum of 4 years of applicable experience
  • Strong analytical skills and technical acumen
  • Ability to communicate effectively with stakeholders to identify needs and evaluate alternative business solutions
  • Ability to build positive relationships with stakeholders and team members
  • Articulate and can breakdown issues to internal stakeholders, including identifying issues early and assessing impacts and partnering to drive resolution
  • Ability to find opportunities for process improvements (optimization, automation, innovation)
  • Excellent follow-through and flexible in a dynamic, changing environment
  • Exceptional performer with a can-do approach that can solve problems and respond rapidly to changing conditions in a fast-paced environment
  • Highly collaborative with an appreciation for the benefit of a team approach
  • Demonstrable ability to work effectively and independently across multiple groups, in fast-paced and iterative programs
  • Strong written and verbal communication skills with ability to communicate with both technical and non-technical personnel
  • Solid project management skills
  • Goals driven and dedication

Desired Skills:

  • Proficient in business process, operations, and metric definition standard methodologies
  • Experience working outside the USA
  • Multi-lingual

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Heres how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (30 years strong!) and only about hardware, but were also a software company. And a security company. A blockchain company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!



Posted: 2019-11-08 Expires: 2019-12-08

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Business Analyst - Operations 1266435

Cisco Systems Inc.
San Jose, CA 95113

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