1+ months

Business Analyst - Renewals Experience 1355526

Cisco Systems Inc.
Offsite, RTP

What You'll Do

Business analysts improve processes and increase effectiveness through technology, strategy, analytic solutions, and more. With organizational and project goals lighting the way, business analysts are meticulous in their documentation and evaluation of potential solutionsalways working to bridge the gap among departments with improved efficiency and productivity.

Who You'll Work With

You seamlessly pivot between business, IT, and Operations in order to rapidly move the organization toward a transformed set of capabilities.

Work with development teams to implement framework for continuous measurement and reporting, drive metrics analysis, root cause analysis and corrective actions

Collaborate with the various Program leads/members within the team to actively exchange information, decisions and conduct interlock sessions to ensure dependencies and overlaps are addressed.

Who You Are

You are very hands-on; you step in and help the team get unstuck. You take ownership; you feel a personal stake; you communicate responsibilities and scope clearly. You value integrity; you thrive in uncertainty and strive to bring order to it; you know how things work; you work for the success of the entire team.

You have deep wisdom and judgment, good interpersonal and communication skills, and a highly developed ability to work optimally with partners, including senior leaders and executives. You build strong relationships; you are constantly looking to improve yourself and your team. You leave no stone unturned to get to the finish line. You will :

  • Develop efficient strategies to deliver critical outcomes to the business.
  • Provide operational and analytical support to programs and initiatives.
  • Ensure operational readiness for new offers, capabilities and systems being enabled in the market.
  • Tackle meaningful situations in definition/validation of end to end operational processes and make improvement recommendations based on thorough analysis of the different business processes.
  • Analyze and define information needs and reporting/analytical requirements across the organization and translate those into functional requirements.
  • Develop and build critical dashboards, reports, and dimensional models, including both ad-hoc and pre-defined reports that can be consumed by key partners in the organization daily.
  • Drive the analysis and project management of potential opportunities, assessing markets and developing options for use in new market initiatives.
  • Help shape vision, strategies and/or tactics while providing leadership in the definition and implementation of specified projects and programs
  • Provide technical guidance and consultation services to stakeholders
  • Be the prime expert and gatekeeper into data systems

Minimum requirements :

  • 6+ years of experience in digital business analysis
  • Strong expertise and experience in SaaS based business transformation programs
  • Salesforce product knowledge (Sales Cloud, Marketing Cloud, CPQ) is preferred
  • Has performed as a business analyst including defining features, building mock-ups, writing user stories, grooming with IT or Biz Admins, and leading UAT/BAT testing.
  • Understanding of Design Thinking and Agile methodologies.
  • Ability to balance critical thinking with pragmatic operational execution and delivery, including the coordination of relevant resources.
  • Speaks with authority and writes with clarity.
  • Fluent in the English language.

Why Cisco?

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Cisco offers world-class benefits with health coverage and PTO including 20 days standard plus 5 days to volunteer and birthday paid plus 10 holidays.

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (36 years strong) and only about hardware, but were also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

U.S. Vaccination Requirements
Cisco requires all U.S. employees to be fully vaccinated or have an approved religious or medical accommodation. Candidates accepting an offer must provide proof of vaccination status on their first day. If someone anticipates requesting an accommodation for this requirement, they must receive approval before the start date. Candidates receiving an offer will receive additional information about the accommodation process at the time of the offer. All offers of employment are contingent upon complying with Cisco's vaccination policy.

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Posted: 2021-12-01 Expires: 2022-01-30

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Business Analyst - Renewals Experience 1355526

Cisco Systems Inc.
Offsite, RTP

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