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Business Architect
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Jobs Rated187th
Do you want to be a member of an organization that is passionate about delivering globally consistent end-to-end Client Experience Services? Are you excited to deliver innovation for partner intimacy at scale in a digitized world? Then Workforce Experience may be excellent for you. Our three main pillars are Operational Perfection, Business Outcomes, and Client Success.
Commerce Digitization & Offer Sclating (CDOS) is responsible for assessing, integrating, and scaling new offers, Buying Programs and driving software transformation. CDOS seeks a Business Architect to craft, implement, optimize, and scale Buying Programs & New offers. We are seeking someone with a passion for Client service, data-driven process improvement, and a desire to help enable Cisco's Recurring Revenue strategy. You will work in a fast-paced and changing environment.
In this role, you will:
- Contribute to critical initiatives to achieve touchless, frictionless commercial experience, reflected in measurable results and goals
- Evaluate business processes, anticipating requirements, uncover areas for improvement, and determine solutions.
- Conduct meetings and presentations to share ideas and findings
- Efficient detail and communicate your insights and plans to cross-functional team members and management
- Capture critical information from meetings with various partners, analyze data and produce useful reports; document processes
- Support projects, develop project plans, and execute.
- Supervise deliverables, ensuring timely completion of projects
- Develop relationships with cross-functional partners, external vendors, and customers
- Develop training and support materials for education on processes
Who You'll Work With
You will work with cross-functional teams while supporting initiatives. This role requires to work during US hours. As part of our organization, you will engage closely with teams in Client Experience Services, Finance, IT, Sales and Customer Success.
Who You Are
Are you a self-starter and a quick learner that can work independently, while achieving desired results? The following is a description of you and all that you offer:
- Project management skills, risk mitigation, decision-making and ability to deliver on time.
- Solid focus on execution with tangible results.
- Solid analytical skills.
- Record of process improvements.
- Work independently.
- Communicate efficient with customers, partners, employees, and mid to senior level management.
- Influence others, resolve conflict and problems while ensuring that the quality of project deliverables meets customer requirements.
- You excel in your communication and interpersonal skills.
- Sophisticated Microsoft Project, Visio, PowerPoint, and Excel skills.
Minimum Requirements:
- Bachelor's Degree - Information Technology, Business Administration, or related degree.
- At least 7+ years of professional experience in the same or similar roles. Cisco Operations experience, specifically operations experience along with Buying Programs operations knowledge, will be preferred.
- Product Management experience.
- Experience on transformational projects.
- Business or IT Architecture experience, Cisco Commerce knowledge preferred.
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (36 years strong) and only about hardware, but were also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!
But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!
The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco may require new hires to be fully vaccinated against COVID-19 if the role requires business-related travel, meeting with customers/partners (including visiting third-party sites on behalf of Cisco), attending trade events, and Cisco office entry, unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.
