19 days old
2018-07-302018-09-09

Business Control Manager - IAM EPO Retailed Preferred GBAM Engagement Mgr.

Richmond, VA 23261
**Job Description:**



**Organizational Overview** :



As part of GT&O Chief Technology Office, the Identity and Access Management (IAM) Enterprise Process Oversight (EPO) team directly impacts the firms ability to achieve and sustain operating and regulatory excellence. The goal of the IAM EPO is to ensure that the right people have the right access to the right applications at the right time- for the right reasons. They are part of the first line of defense and oversee the execution of significant processes across the enterprise by partnering with Legal, Compliance and the Front Line Units (FLUs)/Operations. EPOs perform standard functions to identify and mitigate risks, achieve operating targets and consistently comply with applicable laws, rules and regulations.



**Role Overview** :



Seniorleadersupporting the Identity and AccessManagement (IAM) GBAM engagement executive to bring the full set of EPO capabilities to the business. The IAM EPO engagement manager will work closely with GBAM leaders to provide oversight and enablement for the IAM program andcoordinate process to drive compliance with policies and standards.



**Key Responsibilities** :



Process: Maintains strong relationships with process owners to understand and oversee end-to-end processes; Holds process owners accountable for risk identification, control environment, QA, etc.



Business controls and process compliance: Reviews controls monitoring and independent testing results with Retailed Preferred Small Business/Wealth Management leaders to identify potential gaps or trends; Recommends remediation actions if necessary



Governance: Works with business leaders to ensure ongoing execution of appropriate governance and management structures



Issues management oversight: Works withGBAMleaders and control partners to identify and raise potential issues; Provides thematic analysis of issues for business to identify emerging trends, partners with FLU leaders to review results and create action plans; Oversees issue remediation efforts, and provide active guidance on process



Required Qualifications



3-5 years support experience in EPO, Technology or similar environment



Ability to navigate the complexities of gaining buy-in, building consensus and resolving conflict



Strong risk mindset with process & controls background



Ability to integrate and analyze data from multiple sources, draw conclusions and present executive-level reporting



Ability to balance and optimize intersecting priorities



Identify & move quickly to address business risks and challenges



Ability to refine and operationalize key responsibilities



Preferred Qualifications



Experience and knowledge in the Retailed Preferred Small Business/Wealth Management businessAccess management expertise as it relates to policy and applicable laws, rules and regulationsExperience working in high visibility, high pressure environment



Technical Skills



Business Acumen: Develop general understanding of FLU priorities & objectives to act with sound judgment



Process Design: Define steps used to carry out a business process to improve efficiency and performance while reducing risk, costs, etc.



Data and trend analysis: Ability to decompose and analyze complex data/information to drive timely decision making



Leadership Competencies



Risk Management: Strong risk mindset with process and controls background; actively debate and escalate issues and concerns



Forward Thinking: Understands and applies context. Asks the next question to engage, inquire and understand the "how" behind a topic



Stakeholder Management: Ability to work, lead and gain consensus in a matrix environment; anticipates the audience to impact, inspire and engage



Collaboration: Create common goals & gain agreement on how individuals will work together to achieve results



Conflict Management: Ability to identify and resolve conflicts sensibly, fairly and efficiently



**Posting Date** : 06/28/2018



**Location** :

Jacksonville, FL, Boulevards Bldg 2, 10401 Deerwood Park Blvd,

Pennington, NJ, HOPEWELL BLDG. 1, 1100 AMERICAN BLVD,

Charlotte, NC, GATEWAY VILLAGE, 900 W TRADE ST,

Richardson, TX, BUILDING A, 2375 GLENVILLE DR,

Richmond, VA, JOHNSTON, 10700 MIDLOTHIAN TPKE,

- United States



**Travel** : No



**Full / Part-time** : Full time



**Hours Per Week** : 40



**Shift** : 1st shift



**Assistance for Applicants with Disabilities**



Bank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please visit the Applicants with Disabilities page at http://careers.bankofamerica.com/us/applicants-with-disabilities .



**Diversity & Inclusion**



At Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.



**Frequently Asked Questions**



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Business Control Manager - IAM EPO Retailed Preferred GBAM Engagement Mgr.

Bank of America
Richmond, VA 23261

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