16 days old

Business & Governance Control Manager – Business Support Manager

Bank of America
Charlotte, NC
  • Job Code
Company Bank of America

Job Title Business & Governance Control Manager – Business Support Manager

Jobid bankofamerica-18027883CharlotteNC

Location: Charlotte, NC, 28230, USA

Description **Job Description:**

Merrill Lynch Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Lynch wealth management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.

Merrill Lynch’s financial advisors help clients pursue the life they envision through a one-on-one relationship with an advisor committed to their needs. We believe trust comes from transparency. Our trusted financial advisors are equipped with access to the investment insights of Merrill Lynch coupled with the banking convenience of Bank of America.


The Business and Governance Control Manager will have a broad range of responsibilities supporting the COO and Governance Management leadership team. He/she will work closely with leaders across both Merrill Lynch Wealth Management (MLWM) and Global Wealth Investment Management (GWIM) to manage projects as well as the portfolio of audit and regulatory issues. Responsibilities will also include driving strategic business initiatives, regulatory response and overall risk management. The position requires the individual to build, collaborate, and maintain relationships across GWIM and Merrill Edge organizations including control partners.

**Key Responsibilities:**

+ Manage activities within MLWM, as well as broader GWIM, related to identifying and minimizing risk – operating with the risk framework (responsible growth mindset)

+ Ensure transparency and understanding of operating issues, risks, and opportunities, including the sound governance, administration and oversight of business activities

+ Proactively manage a portfolio of audit and regulatory issues, including issue governance, identification, remediation and root cause analysis.

+ Participate in Regulatory inquiry, engagement and response

+ Effectively prioritize matters using fact based, data supported information. Access processes within the business to identify areas of weakness and/or control ineffectiveness.

+ Partner closely with key line of business management across the MLWM team as well as the broader GWIM businesses, in addition to legal, risk, audit and compliance to ensure connectivity and alignment with best practices and guidelines.

+ Lead conversations and influence results.

**Key Experiences and Skills:**

+ Bachelor degree required; 5+ years financial industry experience

+ Intellectual curiosity, strong analytical skills and mindfulness

+ Previous experience in Audit, Risk and/or compliance is preferred (not required)

+ Strategic mindset with strong analytical skills and financial/business acumen

+ Understands the Bank of America & MLWM product platform, functionality, and support infrastructure

+ Strong written and verbal communicator with outstanding influencing skills as well as ability to manage debate and conflict. Includes ability to thoughtfully provide leadership with regulatory, risk and project updates.

+ Ability to prioritize and organize work, manage complexity and deliver solutions on tight deadlines.

+ Detail oriented with the ability to handle a variety of tasks and initiatives independently

+ Ability to work in a self-directed manner and take a proactive approach to job responsibilities

+ Strong partnership and relationship management skills; ability to work across functions and organizational lines/levels

+ Proficiency in Microsoft Windows and Office applications, especially Excel, PowerPoint, and Word

Enterprise OverviewManages diverse administrative functions usually for a very large, complex department or for a complete line of business that may be regional or national in scope, often requiring associates in one or more location. Functions managed may include: financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or communication. Consults with senior management in evaluating current methods and developing strategies to implement changes and improvements. Requires a thorough knowledge of the department or business units functional area or products. Working knowledge of general bank policies, programs and procedures and financial/accounting practices. Generally has full management responsibility over a relatively large team and may manage one or more levels of managers.

**Posting Date** : 05/29/2018

**Location** :

Boston, MA, 100 FEDERAL ST (MA5100),



- United States

**Travel** : Yes, 10% of the time

**Full / Part-time** : Full time

**Hours Per Week** : 40

**Shift** : 1st shift

**Assistance for Applicants with Disabilities**

Bank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please visit the Applicants with Disabilities page at http://careers.bankofamerica.com/us/applicants-with-disabilities .

**Diversity & Inclusion**

At Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

**Frequently Asked Questions**

Need to know how to apply online, view a list of your submitted job applications or reset your password? Visit our FAQ at http://careers.bankofamerica.com/us/faq section for answers to these questions and more.


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Business & Governance Control Manager – Business Support Manager

Bank of America
Charlotte, NC

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Business & Governance Control Manager – Business Support Manager

Bank of America
Charlotte, NC

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