26 days old

Business Operations Analyst

Cisco Systems Inc.
Poland, NY 14747

What Youll Do


As a Business Operations Analyst within Strategy Services Engine Operations team, you are an impassioned champion of driving impactful change through data and business analysis. You provide helpful insights to stakeholders that can be used to make better business decisions. In addition, it is necessary to foster relationships with members of cross-functional teams such as global staffing, deal support and business development. The ideal candidate is process-oriented, attentive to detail, with a keen ability to apply both strategic and tactical methodologies.

  • Build and manage weekly, monthly, and quarterly reporting.
  • Support the sales forecast process as it relates to pipeline opportunities.
  • Report on and forecast supply as part of capacity planning.
  • Deal validation, align resources to booked engagements; matching skill set to scoped effort.
  • Manage and forecast utilization (billable, non-billable, bench time, etc) for capacity planning.
  • Research/analyze business data to provide business insights to stakeholders in a consumable format.
  • Provide support as needed for Manager, Business Operations related to monthly & quarterly business reviews.
  • Provide both strategic and tactical business insight to drive operational excellence.
  • Identify opportunities to simplify manual functions and repetitive data needs through automation.

Who You Are

  •         You have excellent written and verbal communication skills, business acumen, and project management experience.
  •         Have the capacity to solve complex problems; use sophisticated analytical thought to exercise judgment and identify innovative solutions with the ability to evaluate and recommend alternative solutions based on business needs. 
  •         Able to build productive peer and stakeholder relationships.
  •         Experienced in working within a complex, fast-paced environment.  Able to prioritize in the face of multiple requests, with ability to complete deliverables on time.
  •         Thrive in virtual team environment.
  •         Responsive and agile working style.  Able to recognize opportunity for enhancement and will take initiative to put ideas into action.

 Minimum Requirements


  •         Knowledge of organizational effectiveness and operations management.
  •         Familiarity with business and financial principles.
  • The ability to work in a complex and dynamic environment with competing priorities.
  • Exemplary written and verbal communication skills, presentation, and negotiation skills.
  • Strong analytical skills with ability to understand and develop insights into complex business and market data, and ability to draw reasoned conclusions based on sound data interpretation.
  • Strong attention to detail, with ability to zoom out and see the larger picture, putting things into context.
  • Advanced capabilities within Excel, PowerPoint, Smartsheet and Tableau.
  • Familiarity with BAT, Resource Profile, SFDC, Oracle Projects and the Delivery Collaboration Portal a plus.
  • BS degree plus 3+ years related experience.

 Why Cisco


#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. 


We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (36 years strong) and only about hardware, but were also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns, and protects. No other company can do what we do you cant put us in a box!


But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)


Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.


So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! 


Posted: 2021-03-15 Expires: 2021-04-14

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Business Operations Analyst

Cisco Systems Inc.
Poland, NY 14747

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