1+ months

Business System Analyst - Salesforce

Cisco Systems Inc.
San Francisco, CA 94102

As a Business Systems Analyst within Meraki's Business Systems team, you are an advanced professional in systems & process design and implementation with Salesforce expertise. A strategic partner to the business, you will cultivate a deep understanding of their processes and act as a strategic consultant on their business systems needs. You will gather and document requirements, design, and document technology solutions, and implement integration and configuration-based changes.

In this role, you will work closely with other analysts, project managers, developers, testers, and production support through each stage of the software development lifecycle. An experienced analyst, you must be able to partner effectively with all levels of the organization, lead others, drive results, proactively identify and resolve problems, and make challenging decisions.


 What you'll do:

  • Lead analysis and requirements gathering sessions, document current, and future state business processes, and understand business strategy well enough to recommend technology solutions that meet a business units overall vision.

  • Communicate business requirements to technical and non-technical team members.

  • Understand the impact of requirements to business processes and technical landscape.

  • Create and maintain technical specification documents.

  • Collaborate with project managers and developers to determine project level of effort.

  • Configure and customize systems to meet requirements.

  • Work with development, QA, and production support teams to communicate, verify, test, and deploy the desired functionality changes.

  • Work with the business users to demonstrate system changes to validate all relevant business needs are addressed.

  • Manage multiple competing priorities through effective organization and communication.


Impact you can make: 

  • Enable our recurring revenue (Saas) as a new business model 

  • Accelerate the Meraki Sales motion through systems integrations

 Who you are:

  • 5+ years of relevant work experience

  • Demonstrated ability to understand business needs and translate requirements into technical solutions

  • Ability to prioritize tasks, and manage multiple projects effectively

  • Experience with a Salesforce.com implementation, including building and updating custom objects, field, user profiles, formulas, validation rules, workflows, and approval processes a plus

  • Experience programming in Apex or Java is a plus

  • Integrations to Salesforce and other custom systems

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.


Posted: 2020-04-15 Expires: 2020-06-14

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Business System Analyst - Salesforce

Cisco Systems Inc.
San Francisco, CA 94102

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