28 days old

Case Manager, II

Century Housing Corporation
Culver City, CA 90230
  • Job Code


Century Villages at Cabrillo (CVC) is located in Long Beach and offers comprehensive services designed to break the cycle of homelessness and encourage self-sufficiency. CVC provides emergency, transitional and permanent housing along with an array of supportive services providers who assist formerly homeless Families and Veterans.


Intensive Case Management Services (ICMS) form the core of the services for people who are homeless, at risk of homelessness, formerly homeless, and who have complex health and/or behavioral health conditions; are high utilizers of public services and other vulnerable populations including individuals with criminal justice histories and individuals who are exiting institutions such as hospitals, residential treatment programs, and custody facilities.

The ICMS team should employ a whatever it takes approach to assist a client in their transition from homelessness to housing stability. ICMS includes, but is not limited to the following: outreach and engagement, intake and assessment, service planning, linkage to health, substance abuse disorder, mental health, and other supportive services. Assistance in benefit establishment, transportation, legal issues, and crisis intervention.

Essential Duties and Responsibilities:

  • Coordinate and implement support services with individual ICMS participants (caseload 15-40, based on the acuity)
  • Develop effective, trusting relationships with residents with a focus on facilitating housing placement and stability, independence, and maintenance of improved physical and mental health.
  • Assist in the screening, assessment, and application of residents including orientation to housing policies, resources, and goals.
  • Conduct DHS-approved comprehensive psychosocial assessments; work with clients to create an individual service plan, to be reviewed and updated quarterly.
  • Learn and utilize the projects database software (CHAMP/HMIS/APRICOT), maintain up-to-date, accurate, and complete data and progress notes as required by the project and its funding sources.
  • Maintain current, thorough knowledge of community resources and utilize these to provide comprehensive services to residents.
  • Provide interventions and crisis management services, including after-hours crisis response.
  • Provide individualized referrals to primary medical care, mental health services, and other community services as needed.
  • Work cooperatively and cohesively with other members of the multidisciplinary team, including participation in weekly property meetings, services staff meetings, and staff training.
  • Work cooperatively with property management staff to fairly and effectively enforce lease requirements with the goal of maintaining housing.
  • Assist residents in the management of daily activities and scheduled appointments- facilitating socialization, health maintenance, a sense of community, and progress in recovery.
  • Obtain training in and practice Housing First strategies and Harm Reduction- to help residents be successful in permanent housing.
  • Participate with administrative staff, in program compliance, evaluation, and modification.
  • Understand and promote CVCs mission, vision, and values. Adheres to all Century Policies and Procedures.
  • Provide coverage for programs that occur occasionally during evening and weekend hours
  • Other duties as assigned by supervisor.

Required Knowledge, Skills, and Abilities

  1. Experience working with clients with mental illness, chronic health issues, and substance use disorders.
  2. Experience working in permanent supportive housing with low income, diverse populations;
  3. Excellent oral and written communication, organization, and time management skills;
  4. Knowledgeable about eligibility requirements, application procedures and benefits of federal and state entitlement programs;
  5. The ability to establish, maintain, track, measure, and report to stakeholders the programs objectives and their efficacy in assisting residents to achieve their life opportunities objectives;
  6. Ability/willingness to work in a flexible, tolerant, diverse, community setting;
  7. Ability/willingness to work with individuals and families who have mental disabilities and/or substance addictions; as individuals, survivors, and persons with rights, dignity, and a self-determined future;
  8. A good sense of humor, self, confidence;
  9. Must be computer literate in word processing and database;


Minimum Requirements:

At least one year of experience working with homeless individuals AND a social work/mental health-related bachelors degree, OR have a minimum of two years of experience providing direct mental health or intensive case management services.

Work Location: Long Beach, California 90810. This is not a remote work opportunity.

Salary and Benefits:

Attractive compensation with fully-paid family medical, dental, vision and life/AD&D, long-term care, retirement plan with 5% company match, paid time off, paid holidays and more. Paid college tuition assistance, professional development opportunities, and college loan repayment assistance available.

How to Apply: Easy apply here or call Fern Hendrickson, Vice President, Human Resources at (310) 642-2017.

Our organization is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or veteran status.



Posted: 2022-04-26 Expires: 2022-05-27

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Case Manager, II

Century Housing Corporation
Culver City, CA 90230

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