1+ months

Claims Examiner - BEN0000O

Scranton, PA 18510
  • Job Code
Primary Location United States-Pennsylvania-Scranton

This great career opportunity within Beneficiary Services is responsible for the adjudication of Define Contribution Retirement claims, with a focus on a positive customer experience, accuracy, timeliness and appropriate decision making. 


Responsible for reviewing, researching and interpreting information for processing Retirement Death Claims. This includes and not limited to sending required claim documents to participants based on established guidelines. This position is also responsible for reviewing the forms once received back for good order. Review includes but not limited to tax, procedural and compliance requirements. Once the case is determined in good order the representative inputs the request for the client in the appropriate systems. For those cases that do not meet the good order review professional communication is required. Most transactions are keyed the same day received, which can lead to some overtime. Responsible for keying transactions including full withdrawal of death benefit payments and full and partial transfers.



         Available to work overtime on short notice

         Bachelor's degree preferred, or equivalent industry work experience preferred

         Transaction and processing experience preferred

         Claims experience a plus

         Excellent verbal and written communication skills

         Strong decision making and problem-solving skills

         Ability to work in a fast-paced environment and flexible

         Must be able to demonstrate a sense of urgency

         Strong attention to detail

         Works both independently and as a team player

         Microsoft office skills, specifically Excel and Word

@!*!Prudential is a multinational financial services leader with operations in the United States Asia Europe and Latin America. Leveraging its heritage of life insurance and asset management expertise Prudential is focused on helping individual and institutional customers grow and protect their wealth. The companys well-known Rock symbol is an icon of strength stability expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services including life insurance annuities retirement-related services mutual funds asset management and real estate services. For more information please visit www.prudential.com.

Prudential is not accepting unsolicited resumes from search firms for this open position unless contracted with Staffing. Agencies must work with Staffing as the primary point of contact and follow the Prudential application process to be considered for business. All resumes submitted by search firms to any employee at Prudential via-email Internet or directly to hiring managers in any form without a valid written search agreement in place for that position will be deemed the sole property of Prudential and no fee will be paid in the event the candidate is hired by Prudential.
Note: Any search agreement entered into with Prudential before January 2004 is null and void. Search firms are essential to the recruitment and staffing efforts at Prudential and we value the partnerships we have built with our preferred vendors. Prudential has established and regularly maintains a preferred vendor list and even preferred vendors need to have a written search agreement signed by the Director Recruiting Programs Staffing at Prudential in place for the specific position in order for a fee to be paid for any candidate referrals.
Job Posting:@false


Posted: 2020-04-14 Expires: 2020-06-12

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Claims Examiner - BEN0000O

Scranton, PA 18510

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast