22 days old

Claims Supervisor

Atlanta, GA 30303
\u003Cdiv data-field=\u0022Position_Description\u0022 class=\u0022Summary\u0022\u003E\u003Cstrong\u003EPOSITION PURPOSE\u003C/strong\u003E\u003Cbr /\u003E Supervises the daily operation of vendor claim management services.\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EMAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES\u003C/strong\u003E\u003Cbr /\u003E Provides direction to claims adjusters relative to the most beneficial settlement alternatives and final disposition. \u003Cbr /\u003E Provides adjusting training on Home Depot Quality Standards. \u003Cbr /\u003E Ensures compliance with established claims management procedures and quality controls. \u003Cbr /\u003E Measures customer and store service satisfaction. \u003Cbr /\u003E Promotes accurate claim reserving and recommends claim closure strategy. \u003Cbr /\u003E Serves as liaison to vendors, contractors and other third parties. \u003Cbr /\u003E Serves as liaison to store on claim problems and allocation questions.\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003ENATURE AND SCOPE\u003C/strong\u003E\u003Cbr /\u003E Typically reports to Manager of Claims \u003Cbr /\u003E No associates report to this role on a permanent basis, but requires the leadership of a work group: assign and review work, train and contribute to performance appraisal (but not hiring, firing or disciplinary action).\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EENVIRONMENTAL JOB REQUIREMENTS\u003Cbr /\u003E \u003C/strong\u003E\u003Cbr /\u003E \u003Cstrong\u003EEnvironment:\u003C/strong\u003E\u003Cbr /\u003E Located in a comfortable indoor area. Any unpleasant condition\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003ETravel: \u003C/strong\u003E\u003Cbr /\u003E Typically requires overnight travel less than 10% of the time. \u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EAdditional Environmental Job Requirements: \u003C/strong\u003E\u003Cbr /\u003E Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. \u003Cbr /\u003E Typically requires overnight travel less than 10% of the time.\u003C/div\u003E\u003Cdiv data-field=\u0022Postion_Requirement\u0022 class=\u0022Requirement\u0022\u003E\u003Cstrong\u003EMINIMUM QUALIFICATIONS\u003C/strong\u003E\u003Cbr /\u003E Must be eighteen years of age or older.\u003Cbr /\u003E Must be legally permitted to work in the United States.\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EAdditional Minimum Qualifications:\u003C/strong\u003E\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EEducation Required:\u003C/strong\u003E\u003Cbr /\u003E The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. \u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EYears of Relevant Work Experience: \u003C/strong\u003E2 years\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EPhysical Requirements:\u003C/strong\u003E\u003Cbr /\u003E Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. \u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EAdditional Qualifications:\u003C/strong\u003E\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EPreferred Qualifications:\u003C/strong\u003E\u003Cbr /\u003E Previous claims handling or claims supervision experience required. \u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EKnowledge, Skills, Abilities and Competencies:\u003Cbr /\u003E \u003C/strong\u003EMust meet reasonable deadlines, quotas or demands for accuracy. \u003Cbr /\u003EAbility to maintain composure when exposed to confrontational situations.\u003Cbr /\u003E Maintain high level of organizational, administrative and clerical skills.\u003Cbr /\u003E Strong writing, technical, editing, drafting and communication skills.\u003Cbr /\u003E Ability to multi-task efficiently and effectively, be flexible and have positive attitude.\u003Cbr /\u003E Maintain high level of professionalism and courtesy in interactions with store employees, other business clients within the company, vendors and outside counsel.\u003Cbr /\u003E Exercise good judgment in business decisions affecting the company.\u003Cbr /\u003E\u003C/div\u003E

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Posted: 2020-05-01 Expires: 2020-06-01

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Claims Supervisor

Home Depot
Atlanta, GA 30303

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