1+ months

Claims Supervisor, Risk Management

Atlanta, GA 30303
\u003Cdiv data-field=\u0022Position_Description\u0022 class=\u0022Summary\u0022\u003E\u003Cstrong\u003EPOSITION PURPOSE\u003C/strong\u003E\u003Cbr /\u003E Supervises the daily operation of vendor claim management services.\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EMAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES\u003C/strong\u003E\u003Cbr /\u003E\u003Cul\u003E\u003Cli\u003EProvides direction to claims adjusters relative to the most beneficial settlement alternatives and final disposition.\u003C/li\u003E\u003Cli\u003EProvides adjusting training on Home Depot Quality Standards.\u003C/li\u003E\u003Cli\u003EEnsures compliance with established claims management procedures and quality controls.\u003C/li\u003E\u003Cli\u003EMeasures customer and store service satisfaction.\u003C/li\u003E\u003Cli\u003EPromotes accurate claim reserving and recommends claim closure strategy.\u003C/li\u003E\u003Cli\u003EServes as liaison to vendors, contractors and other third parties.\u003C/li\u003E\u003Cli\u003EServes as liaison to store on claim problems and allocation questions.\u003C/li\u003E\u003C/ul\u003E\u003Cstrong\u003ENATURE AND SCOPE\u003C/strong\u003E\u003Cbr /\u003E\u003Cul\u003E\u003Cli\u003ETypically reports to the Senior Manager of Claims.\u003C/li\u003E\u003Cli\u003ENo associates report to this role on a permanent basis, but requires the leadership of a work group: assign and review work, train and contribute to performance appraisal (but not hiring, firing or disciplinary action).\u003C/li\u003E\u003Cli\u003EProvides claim oversight to third party claims administrator on general liability property damage and fast track claims.\u003C/li\u003E\u003Cli\u003EFacilitate claims committee reviews.\u003C/li\u003E\u003Cli\u003EMonitor high dollar general liability property damage claims.\u003C/li\u003E\u003Cli\u003EComplete special projects and tasks as assigned.\u003C/li\u003E\u003C/ul\u003E\u003Cstrong\u003EENVIRONMENTAL JOB REQUIREMENTS\u003C/strong\u003E\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E Environment: \u003C/strong\u003E\u003Cbr /\u003E Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E Travel: \u003C/strong\u003E\u003Cbr /\u003E Typically requires overnight travel less than 10% of the time.\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E Additional Environmental Job Requirements: \u003C/strong\u003E\u003Cbr /\u003E\u003Cul\u003E\u003Cli\u003ELocated in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.\u003C/li\u003E\u003Cli\u003ETypically requires overnight travel less than 10% of the time.\u003C/li\u003E\u003C/ul\u003E\u003C/div\u003E\u003Cdiv data-field=\u0022Postion_Requirement\u0022 class=\u0022Requirement\u0022\u003E\u003Cstrong\u003EMINIMUM QUALIFICATIONS\u003C/strong\u003E\u003Cbr /\u003E\u003Cul\u003E\u003Cli\u003EMust be eighteen years of age or older.\u003C/li\u003E\u003Cli\u003EMust be legally permitted to work in the United States.\u003C/li\u003E\u003C/ul\u003E\u003Cstrong\u003EAdditional Minimum Qualifications:\u003C/strong\u003E\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EEducation Required:\u003C/strong\u003E\u003Cbr /\u003E The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E Years of Relevant Work Experience: 4\u003C/strong\u003E years\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E Physical Requirements:\u003C/strong\u003E\u003Cbr /\u003E Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E Additional Qualifications:\u003C/strong\u003E\u003Cbr /\u003E Must successfully complete any required training or orientation courses.\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E Preferred Qualifications:\u003C/strong\u003E\u003Cul\u003E\u003Cli\u003EEducation Required: 4 year college degree preferred\u003C/li\u003E\u003Cli\u003EYears of Relevant Work Experience - 4 years\u003C/li\u003E\u003Cli\u003ECertificates/Licenses - Adjusters\u0027 School Qualification\u003C/li\u003E\u003C/ul\u003E\u003Cstrong\u003EKnowledge, Skills, Abilities and Competencies:\u003Cbr /\u003E \u003C/strong\u003E\u003Cul\u003E\u003Cli\u003EMust meet reasonable deadlines, quotas or demands for accuracy. Ability to maintain composure when exposed to confrontational situations.\u003C/li\u003E\u003Cli\u003EMaintain high level of organizational, administrative and clerical skills.\u003C/li\u003E\u003Cli\u003EStrong writing, technical, editing, drafting and communication skills.\u003C/li\u003E\u003Cli\u003EAbility to multi-task efficiently and effectively, be flexible and have positive attitude.\u003C/li\u003E\u003Cli\u003EMaintain high level of professionalism and courtesy in interactions with store employees, other business clients within the company, vendors and outside counsel.\u003C/li\u003E\u003Cli\u003EExercise good judgment in business decisions affecting the company.\u003C/li\u003E\u003C/ul\u003E\u003C/div\u003E

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Posted: 2020-01-08 Expires: 2020-04-20

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Claims Supervisor, Risk Management

Home Depot
Atlanta, GA 30303

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