23 days old

Clerk - Secaucus, NJ - 924336

Secaucus, NJ 07094
  • Job Code
    924336

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm

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Positions in this family provide clerical, secretarial, word processing, and other support services as assigned. Positions in this function include basic clerical functions including records maintenance, light typing, filing and report preparation.

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Primary Responsibilities:

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  • Moderate work experience within own function.
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  • Some work is completed without established procedures.
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  • Basic tasks are completed without review by others.
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  • Supervision/guidance is required for higher level tasks.
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  • Applies knowledge/skills to activities that often vary from day to day.
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  • Demonstrates a moderate level of knowledge and skills in own function.
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  • Requires little assistance with standard and non-standard requests.
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  • Solves routine problems on own.
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  • Works with supervisor to solve more complex problems.
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  • Prioritizes and organizes own work to meet agreed upon deadlines.
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  • Works with others as part of a team
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  • Utilize/Maintain Office Equipment and Supplies
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- Utilize/maintain applicable office equipment and systems (e.g., fax; scanner; phone systems; personal computers)
" - Utilize/maintain relevant software applications (e.g., Word; Excel; PowerPoint; Outlook; Access; Right Fax; OnBase; Filemaker)
" - Utilize/maintain relevant platforms and systems (e.g., claims processing; FACETS; Macess; UPS Shipping)
" - Identify and troubleshoot equipment issues when applicable before contacting repair personnel
" - Contact appropriate personnel in order to perform office equipment repairs
" - Manage/monitor/procure office supplies, goods and services

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  • Gather/Enter Data Required for Reports and Document Distribution
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- Demonstrate understanding of applicable business departments' operations, drivers, and/or procedures
" - Receive information (e.g., medical records; physician letters; general correspondence) from stakeholders (e.g., providers; clients)
" - Verify information (e.g., member information; type of record) and include work queue driver prior to entering information into data entry work queue
" - Work with stakeholders (e.g., internal partners; providers; members) to clarify, confirm, and/or gather additional information
" - Scan documents into data entry queue ensuring appropriate personnel have access
" - Pull relevant data from reports received
" - Enter relevant data and information into appropriate systems/tools (e.g., spreadsheets) that can be utilized for reports
" - Review completed documentation to ensure data entry quality and accuracy
" - Ensure confidentiality regulations and rules (e.g., PHI; HIPAA) and/or compliance guidelines are complied with when gathering and/or entering data and information

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  • Prepare/Review Reports and Documents
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- Generate reports in relevant systems needed to prepare additional reports for stakeholders
" - Monitor, track, and/or integrate data and information (e.g., operations; claims; performance) into documents and reports
" - Perform quality checks prior to distribution to ensure reports and documents are accurate
" - Submit reports to applicable stakeholders (e.g., management) in order to obtain approval when needed
" - Review current reports/documents/processes to identify potential improvements or changes
" - Provide guidance to internal team members on changes to reports/documents/processes

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  • Process/Distribute Mail, Documents, and Reports
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- Open mail (e.g., physical; email; e-fax) to determine type of documents/attachments contained
" - Review documents/attachments to ensure appropriate information has been provided
" - Scan or stamp mail/documents with the date received
" - Create and send (e.g., mail; fax; email) pertinent forms to submitters to correct/gather missing information when necessary
" - Revise and/or add to documents/attachments as needed prior to processing
" - Ensure confidentiality regulations and rules (e.g., PHI; HIPAA) are complied with when reviewing and/or distributing data and information
" - Submit documents and reports to relevant stakeholders (e.g., management; providers; members; internal partners) following appropriate departmental procedures

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  • Maintain Files, Records, and Correspondence
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- Ensure records and files are stored and managed in accordance with files/records management procedures and regulations
" - Ensure confidentiality regulations and rules (e.g., PHI; HIPAA) are complied with when filing or storing documents
" - Create electronic/paper files needed to store documents
" - Review records to identify files that can be shredded or submitted to records storage
" - Submit files to records management using appropriate procedures/forms

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Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Required Qualification:

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  • High school education or equivalent experience
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  • You will be asked to perform this role in an office setting or other company location
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  • Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained
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Values Based Competencies:

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  • Integrity Value: Act Ethically
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- Comply with Applicable Laws, Regulations and Policies
" - Demonstrate Integrity

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  • Compassion Value: Focus on Customers
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- Identify and Exceed Customer Expectations
" - Improve the Customer Experience

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  • Relationships Value: Act as a Team Player
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- Collaborate with Others
" - Demonstrate Diversity Awareness
" - Learn and Develop

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  • Relationships Value: Communicate Effectively
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- Influence Others
" - Listen Actively
" -Speak and Write Clearly

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  • Innovation Value: Support Change and Innovation
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- Contribute Innovative Ideas
" - Work Effectively in a Changing Environment

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  • Performance Value: Make Fact-Based Decisions
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- Apply Business Knowledge
" - Use Sound Judgement

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  • Performance Value: Deliver Quality Results
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- Drive for Results
" - Manage Time Effectively
" - Produce High-Quality Work

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Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

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OptumCare is committed to creating an environment where physicians focus on what they do best: care for their patients. To do so, OptumCare provides administrative and business support services to both owned and affiliated medical practices which are part of OptumCare. Each medical practice part and their physician employees have complete authority with regards to all medical decision-making and patient care. OptumCares support services do not interfere with or control the practice of medicine by the medical practices or any of their physicians.

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Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment

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Job Keywords: Clerk, Assistant, Secaucus , New Jersey, NJ

Categories

Posted: 2021-04-12 Expires: 2021-05-12

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Clerk - Secaucus, NJ - 924336

UnitedHealth Group
Secaucus, NJ 07094

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