17 days old

Client Service Representative (Start Date September 24th)

Chandler, AZ 85286
**Job Description:**

Client Service Representatives are client-facing customer service professionals who have at least one year of customer service experience. Associates must consistently demonstrate excellent verbal and written skills and exhibit a strong commitment to the client experience and service ownership via observable call management behaviors.

Client Service phone representatives experience an entry-level position which allows individuals to develop themselves as financial professionals. They work in a team environment assisting Bank of America clients, with non-financial transactions and inquiries. Client Service phone representatives may be responsible for Click to Chat Online service. This fast-paced work environment provides an excellent opportunity to build a strong foundation for a career in the financial services industry.

The ability to work a First shift, Second shift, or Third shift including Saturdays and Sundays.

Client Service phone representatives are responsible for:

+ Offering world-class customer service by providing complete and accurate information to clients in a multi-task, high-pressure environment that requires attention to detail.

+ Assisting clients with inquiries about their accounts.

+ Demonstrating a cooperative and professional work attitude and displaying the ability to work effectively in a team environment.

+ Innovative thinking

+ Detail-oriented

+ Strong problem solving and decision making skills

+ Flexible

+ Team-oriented

+ Client focused

+ Positive attitude.

**Required Skills:**

+ Ability to work first, second, or third shift including Saturdays and Sundays.

+ High service aptitude

+ Strong communication skills (verbal and written)

+ Comfortable in a fast-paced work environment while continuously learning on the job

**Desired Skills:**

+ Bachelors degree preferred

**Posting Date** : 07/25/2018

**Location** :

Chandler, AZ, Building D, 2505 W CHANDLER BLVD,

- United States

**Travel** : No

**Full / Part-time** : Full time

**Hours Per Week** : 40

**Shift** : 1st shift

**Assistance for Applicants with Disabilities**

Bank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please visit the Applicants with Disabilities page at http://careers.bankofamerica.com/us/applicants-with-disabilities .

**Diversity & Inclusion**

At Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

**Frequently Asked Questions**

Need to know how to apply online, view a list of your submitted job applications or reset your password? Visit our FAQ at http://careers.bankofamerica.com/us/faq section for answers to these questions and more.


Success begins with building relationships.

At Bank of America, our customers are at the center of everything we do. Our focus is on helping each one find the right financial solutions. With a wide range of career opportunities available, we invite you to realize your career goals with us while assisting customers with what matters most to them.

Welcome to Careers at Bank of America.

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Client Service Representative (Start Date September 24th)

Bank of America
Chandler, AZ 85286

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