29 days old

Client Solution Executive -Cognitive Process Services - HR/FSS

Multiple Cities, Multiple
  • Job Code
    244334BR
Introduction
As a Business Sales & Delivery Executive, you will support IBMs consistent growth by bringing to the table your business development, sales, account management, and delivery skills. Picture yourself working with a highly motivated, highly successful team with a proven sales record in IBMs top technologies. If youre ready to bring insights and experience in areas such as IoT, Blockchain and digital transformation, we are ready to offer you a best in class career development.

Your Role and Responsibilities
Do you have a solid track record in sales and passion for working with Financial Services clients? Then read on IBM Global Business Services is hiring a Client Solution Executive with subject matter expertise in Human Resources / Talent business process outsourcing.

You will have responsibility for creating strategies and sales plans to achieve pipeline/revenue objectives with innovative and evolving human resources / talent business process solutions. Along with bringing thought-leadership and an understanding of the financial services client business challenges, you will work with practice executives, clients and IBM staff to develop and deliver solutions especially in the area of cognitive process transformation solutions for human resources / talent business processes.

Experience expected
  • You have a deep understanding for the human resources / talent business systems and processes
  • You have first-hand understanding and experience with Robotic Process Automation (RPA), Cognitive/AI solutions, Business Process understanding of human resource / talent, and offshoring experience
  • You understand the business performance indicators associated with the human resource / talent processes
  • You have a successful track record selling to the C suite or have been a C suite executive.
  • You have a deep understanding of the current market trends associated with the human resource / talent process
  • You understand business, regulatory and accounting complexities associated with outsourcing
Responsibilities include:
  • Serve as a member of the Cognitive Process Services (CPS) leadership team, contributing to refine business process outsourcing propositions, practice and offering development
  • Understand client needs, industry trends and develop winning proposals, applying IBMs Cognitive Process Services capabilities
  • Build client relationships and a business pipeline of human resource / talent business process outsourcing opportunities
  • Maintain business controls for pipeline reporting and signings/revenue forecasting
  • Achieve personal signings, revenue and utilization objectives, in alignment with practice objectives
  • Support sales efforts of the practice
  • Establish and manage trusted advisor client relationships
  • Contribute to thought leadership and point of view materials aligned with human resource / talent domain
  • Up to 75% travel
IBM Global Business Services (GBS) is a team of business, strategy and technology consultants enabling enterprises to make smarter decisions and providing unparalleled client and consumer experiences via Cognitive data analytics, cloud technology and mobile app development. With global reach, outcome-focused methodologies and deep industry expertise, IBM GBS empowers clients to digitally reinvent their business and get the competitive edge in the cognitive era in over 170 countries. IBM is a leader in this global transformation, and there is no better place to launch or further your career. World-class learning opportunities, mentoring and a flexible work environment
you will find a wealth of opportunities within IBM to create the career youve always imagined.

Bottom line? We outthink ordinary. Discover what you can do at IBM.

#GBSHJ19
#GBSCPT911


Required Professional and Technical Expertise
  • Knowledge and first-hand understanding of BPO with Robotic Process Automation (RPA), Cognitive/AI solutions, Business Process Modeling, and offshoring
  • 5 years of experience in driving successful revenue generating and selling BPO solutions (ideally in a wide array of customer experience/cost take out transformation)
  • 5 years of experience in business performance indicators
  • 5 years of successful track record in selling to the "C" suite or have been a C suite executive with an understanding of human resource / talent business process
  • 5 years of experience in developing and effectively communicating business cases for productivity and automation programs
  • Readiness to travel up to 75%
  • English: Fluent


Preferred Professional and Technical Expertise
  • 10 years of experience in consulting selling skills in financial services
  • 3 years of experience in first-hand understanding and experience with Robotic Process Automation (RPA), Cognitive/AI solutions, Business Process Modeling and offshoring
  • 7 years of experience in driving successful revenue generating and selling of BPO solutions (ideally in a wide array of customer experience/cost take out transformation)
  • 7 years of experience in business performance indicators associated with financial services processes including sales processes (both enterprise and consumer)
  • 7 years of successful track record in selling to the "C" suite or have been a former C suite executive who understands the human resource / talent requirements from a business and regulatory perspective
  • 10 years of experience in developing and effectively communicating business cases for productivity and automation programs


About Business Unit
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBM
What matters to you when youre looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Categories

Industry

  • Computers Software and Hardware
Posted: 2019-08-20 Expires: 2019-09-19

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Client Solution Executive -Cognitive Process Services - HR/FSS

IBM
Multiple Cities, Multiple

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