27 days old

Client Technical Specialist Server

Chennai, TN 600003
  • Job Code
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most challenging problems.

Your Role and Responsibilities
About IBM:
IBM is a global technology and innovation company. It is the largest technology and consulting employer in the world, with presence in 170 countries. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, unusually distinguishes IBM from other companies in the industry.
Over the past 100 years, a lot has changed at IBM, in this new era of Cognitive Business, IBM is helping to reshape industries as diverse as healthcare, retail, banking, travel, manufacturing, and many more, by bringing together our expertise in Cloud, Analytics, Security, Mobile, and the Internet of Things. We like to say, be essential. We are changing how we craft. How we collaborate. How we analyze. How we engage.
Join the next generation of innovators, inventors and entrepreneurs who are crafting the very way the world works. We want the brightest minds doing work that inspires, in an environment where growth is supported. IBMers get to discover their potential, so theyre inspired to build breakthroughs that help our clients succeed. Were establishing teams with dynamic strengths with people who want their ideas to matter. Join us youll be proud to call yourself an IBMer.
Our Culture
IBM is committed to crafting a diverse environment and is proud to be an equal opportunity employer. You will receive consideration for employment without regard to your race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.
Join us to craft superior customer experiences. Do your best work ever

Business Unit:
IBM's Systems Group is often referred to as the "hardware" division of IBM since IBM's hardware products originate from this group. Systems product portfolio covers a vast range of hardware and related software solutions covering RISC based servers, mainframes, storage and networking.
Systems range of hardware compute solutions is one of the most comprehensive and un-paralleled in the industry; covering entry-level systems to Mainframe on compute.
Similarly, in the Storage space, Systems product portfolio covers all ranges of solutions including enterprise class systems and leading edge solutions such as Flash. Systems also has software and services products as well and these are generally closely related to the Hardware products.

Who are you:
  • In todays demanding compute landscape; rapid deployability, scalability and availability of infrastructure is more important than ever - to power leading business applications ranging Cloud, Analytics, Mobility and Social. In this regard, Systems has a very enviable portfolio that solve today's business challenges, backed by complementary services and solutions from other divisions of IBM.
  • Systems provides an exciting work environment with tremendous opportunity to grow your skills and career, while establishing the superiority of IBM solutions in the marketplace.

What you will do:
  • Work as a contributing member in the customer engagement team and provide technical assistance in strongly positioning IBM products/solutions to help win the business
  • Understand client business, the technical environment including existing pain points and create winning solutions to address the requirements
  • Address RFPs/ tenders
  • Treat & assist Business Partner organizations as IBMs sales force and work for joint success
  • This Specialist assures a solution's relevance to clients requirements, ensures technical feasibility, drives implementation planning and ensures successful deployment
  • Engage and deliver Proof-of-Concepts (PoCs), trainings & product demos. Where required, co-ordinate benchmarks, customer workshops etc.
  • Work with various stakeholders within & outside of IBM/STG, to ensure successful, ongoing business relations with client
  • Play the role of a technology consultant to clients,build and manage trust-based, long term relationships with customers organization on all levels
  • Contribute to re-usable documentation and information for greater benefit of the team
  • Build case studies off customer success stories, possess a good understanding of industry trends and be able to contribute/share relevant information among peers, industry community and industry press
  • Position IBM as a preferred, total IT solutions and services partner
  • Complete all levels of technical & non-technical competence certification as required by IBM, from time to time to help enhance customer value and personal career growth
How well help you grow:
  • We will help you achieve your career goals by continuous learning programs, coaching and mentorship.
  • You would experience the breadth of IBM resources while developing new relationships - with an access to the latest sales strategies, working alongside our team of experts.
  • With all the above said, we wish you extraordinary success in your career and encourage you to bring your best self to work with IBM.

Required Professional and Technical Expertise
  • Develop solid, deep technical skills, including hands-on, on the IBM POWER range of servers
  • Work on becoming a subject-matter expert in this domain;
  • Ability to size a solution based on requirements given by a customer
  • Possess excellent written/verbal communications skills
  • Ability to unearth new opportunities based on discussions/ workshops conducted at customer locations

Preferred Professional and Technical Expertise
  • Excellent presentation skills with ability to lead and manage discussions
  • Strong people-networking, communicating, persuading and influencing skills
  • Be a self-driven individual with the go-getter attitude
  • Fast, self-learner who is abreast on the latest in technology, competition and the industry landscape
  • Be well-organized and to able to work with a sense of urgency

About Business Unit

Your Life @ IBM

About IBM

Location Statement

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



  • Computers Software and Hardware
Posted: 2019-07-25 Expires: 2019-08-24

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Client Technical Specialist Server

Chennai, TN 600003

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