14 days old

Cloud Technical Program Manager

Cisco Systems Inc.
San Jose, CA 95113

Who Youll Work With

Cisco Cloud Security Group is a leading provider of Cloud Security and DNS services, enabling the world to connect to the Internet with confidence on any device, anywhere, anytime.

Our approach is twofold; first Umbrella, our cloud-delivered security service, blocks advanced attacks including malware, botnets, and phishing threats, while our predictive intelligence engine uses machine learning to automate protection against newly-discovered threats before they can reach our customers. Today, we handle more than 80 billion daily Internet requests from 65 million+ users around the world. Our global network has proven reliability and adds no latency. We protect each and every one of our customers' devices globally without any hardware to install or software to maintain.

Working at Cisco Cloud Security group means being surrounded by passionate, intelligent and creative people who are determined to disrupt the Internet security industry with innovative ideas, world-class research and unrivaled products and services. It's a place where the best ideas are quickly transformed into products, features, campaigns and company-wide practices, with nearly 100% year-over-year usage growth.

Who You Are

As Technical Program Manager, you will be working very closely with the Software Engineering team, supporting cloud and security products.

You thrive in a fast-paced and demanding environment, while taking the time to build relationships and drive consensus. You are curious and seek to understand across a broad spectrum, ranging from technical tradeoffs to business drivers and your team members perspectives and challenges.

You are courageous and call out issues you see, collaborating to find solutions. You are self-driven and drive things to closure, willing to roll up your sleeves when needed.

You are process-oriented, constantly driving to make things better. You are typically the most organized person in the room, and coupled with your communication skills, you excel at bringing people together in a shared understanding.

Key Responsibilities:

  • Support, track and manage complex program execution, cross-functional coordination, and inter/intra team communications to deliver outstanding, high quality program outcomes
  • Bring the right people together to identify risks and dependencies, define and adjust plans to mitigate and manage, and document the shared understanding
  • Lead program gates to ensure compliance, alignment, and executive visibility
  • Drive day-to day program activities to meet overall program objectives
  • Ensure clear communication of status, roadblocks and needs of the team, as well as recognizing and celebrating successes
  • Resolve conflicts by focusing on shared purpose and mutual understanding
  • Drive retrospectives and measurable process improvement efforts

Key Qualifications:

  • Bachelor's or Masters degree in Engineering, Computer Science or related technical field.
  • Ability to understand, discuss / communicate technical concepts, with both technical and non-technical individuals.
  • Proven track record of successful complex program management (preferred in software cloud environments), using both agile and waterfall
  • Fine-tuned understanding of and expertise in Lean Enterprise / Agile / Kanban practices and supporting tools
  • Able to communicate well with cross-functional team members, be able to efficiently collaborate with and influence team members to achieve project goals, and contribute positively to the engineering community environment
  • Must have strong co-ordination and facilitation skills and be willing to work with geo-distributed teams
  • Experience with defect tracking applications like JIRA and business applications such as Word, Excel and Project
  • Cloud and/or Security experience is a plus.

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (36 years strong) and only about hardware, but were also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! 



Posted: 2021-02-10 Expires: 2021-03-12

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Cloud Technical Program Manager

Cisco Systems Inc.
San Jose, CA 95113

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