1+ months

CMS Lean Six Sigma Black Belt - Business Operations Manager

Cisco Systems Inc.
Carolina Shores, NC 28467

CX Cisco Managed Services (CMS) is looking for a dynamic Lean Six Sigma Black Belt to drive Process Optimization and Automation across the business. You will focus on Lean Six Sigma sub-methodologies (DMAIC and DMADV) to make continuous improvements & efficiencies to existing processes as well as develop new processes at Six Sigma quality levels. The ideal candidate will support CMS vision/goals by leading the identification, analysis, planning, design, implementation, and evaluation of key programs/projects to achieve transformational, stable, predictable, and sustainable results.

 

  • Experienced leader with demonstrated results in leading Lean Six Sigma projects/teams within IT, Services, Operations, or Managed Services environments to automate or create efficiencies. A proven track record of successfully executing both DMAIC and DMADV sub-methodologies is required.
  • Comfortable working in a matrix environment leading large scale programs/projects, mentoring Six Sigma methodology while at the same time creating a culture of continuous improvement throughout the organization.
  • Possess analytical skills with the ability to understand complex interdependencies in large management systems as well as possess practical knowledge such as ITIL, CSI, and COBIT.
  • Able to build strong relationships with stakeholders across a matrix environment to encourage/ensure execution and alignment of process systems and tools. Stakeholder management, high personal impact, and the ability to work across Cisco organizations to align priorities, resources, and capabilities is a key requirement.
  • Have a firm understanding of Cisco organization structure, operating model, processes, tools, and culture.
  • Passionate about Lean Six Sigma, continuous improvement, and program/project management excellence.
  • Works well under pressure and thrives at adapting to changes as required by the business.
  • A high-energy self-starter who brings the utmost level of integrity to the company.
  • Possess business acumen skills & data-driven mentality to connect the business value of projects/programs to quantified efficiency gains. Prior experience in a business operations role a plus.
  • Possess program management skills including scheduling, financial reporting, communications, issues / risks / actions management, procurement management and other key skill-sets, in addition to 3-5 years of experience as a project or program manager.
  • Certified Lean Six Sigma Black Belt, or Certified Six Sigma Black Belt (CSSBB).
  • Bachelors Degree in Business or related field. MBA or Masters degree a plus.

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Posted: 2020-06-15 Expires: 2020-08-14

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CMS Lean Six Sigma Black Belt - Business Operations Manager

Cisco Systems Inc.
Carolina Shores, NC 28467

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