20 days old

Community Health Worker - Wilmington, NC - 912937

Wilmington, NC 28401
  • Job Code
    912937

Energize your career with one of Healthcares fastest growing companies.

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You dream of a great career with a great company where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, its a dream that definitely can come true. Already one of the worlds leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up.

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Together, we're removing the barriers that keep people from receiving the kind of quality healthcare that makes a difference. We focus on Integrity, Compassion, Relationships, Innovation and Performance as we empower people to achieve better health and well - being.

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As a Community Health Worker (CHW), you will act in a liaison role with Medicaidmembers to ensure appropriate care is accessed as well as to provide home and social assessments and member education.

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This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8 hour shift schedules during our normal business hours of (8:00am - 5:00pm).

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What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our Covid-19 Resources Page at: https://info.uhg.com/

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Primary Responsibilities:

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  • Create a positive experience and relationship with the member
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  • Keep the member out of the hospital by supporting regular visits to their primary physician
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  • Keep member actively engaged with their primary physician
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  • Support the member to ensure pick - up of their Rx
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  • Proactively engage the member to manage their care
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  • Provide member education
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  • Support transitions of care
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  • Help to keep members compliant with their care plans
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  • Partner with care team (community, providers, internal staff)
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  • Knowledge and continued learning of community cultures and values
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  • Conduct individual-level assessments to capture member's current health care needs (e.g. Transitions of Care, Health Risk assessments)
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  • Engage member to participate in the assessment process and collaboratively develop plan of care based on their individual needs, preferences, and objectives
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  • Complete Seek and engage visits for members hat are unable to reach by phone
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Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in

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Required Qualifications:

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  • High School Diploma / GED (or higher)
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  • Must have resided within the local community for 2+ years
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  • Must have knowledge of culture and values of community
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  • Must have familiarity with the resources available in the community
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  • Must have a designated work space inside the home with the ability to access high-speed internet
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  • Access to reliable transportation that will enable you to travel to client and/or patient sites within a designated area
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  • Ability to travel locally (up to 75%), up to 120 miles round trip (60 miles one way) (includes mileage reimbursement)
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  • You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role
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  • Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained.
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Preferred Qualifications:

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  • Bachelors Degree (or higher) in Social Work and / or Health Care Administration
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  • Licensed Practical Nurse (LPN), Certified Nursing Assistant / Home Health Aide, Medical Assistant
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  • CHW Accreditation
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  • Experience working in Managed Care
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  • Knowledge of Medicaid population
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UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us.

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Some of the steps weve taken to ensure employee well-being include:

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  • Launched our ProtectWell app and UnitedCARES program to help ease the burden and stress for our UnitedHealth Group team members and their immediate family affected by COVID-19
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  • Daily updates from our CEO Dave Wichmann to support and inspire team members during this challenging time
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  • Onsite social distancing and increased sanitization measures for employees who have been welcomed back to our offices
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  • Fully cover the COVID-19 healthcare costs for our employees
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You can learn more about all we are doing to fight COVID-19 and support impacted communities at: https://www.unitedhealthgroup.com/newsroom/addressing-covid.html

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Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 10 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near - obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, Military families and Veterans wherever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your lifes best work.SM

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Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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Keywords: community health worker, case management, medical, customer service, community outreach, LPN, CNA, Home Health Aide, Medical Assistant, hiring immediately

Categories

Posted: 2021-02-05 Expires: 2021-03-07

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Community Health Worker - Wilmington, NC - 912937

UnitedHealth Group
Wilmington, NC 28401

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