8 days old

Computer Operator

Brno, Jihomoravský kraj 602 00
  • Job Code
    274960BR

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.


Your Role and Responsibilities
Job Description

System operations are the chef dorchestre inside the service delivery. Usually called Command Center, they survey and monitor system errors, application errors, hardware issues. Most of the incidents come trough the System operations, they process dispatch and follow up the problem and changes.

This role is responsible for monitoring, controlling and operating complex computer systems, networks, applications and/or distributed systems in a multi vendor environment. They are also responsible for analyzing first level problems for all systems (according to the service agreements), resolving and routing as appropriate, supporting the Systems Management Processes specific to their customer requirements, performing I/O (tape and print) duties where appropriate and batch management when required. Please be aware we work in 24/7 shift environment (including nights, weekends and holidays).

Responsibilities:

Alert Management via Netcool Omnibus Console
Validating severity/priority classification of the problem
Incident Ticket Management - routing tickets to appropriate support groups
Escalation initiating and tracking
Perform basic problem determination on system and components
Restart failing components as part of 1st level administration (OS, hardware & applications)
Perform system recycles per predefined schedule
Performing production checks as required
Provide operational status as required

As an IBM employee, you will be entitled to the following benefits:
  • 5 weeks of paid vacation
  • Elaborate education program for each employee - training during the work career, courses are lead by professional lectors; e-learning education; flexible education plan for each job position
  • Strong career opportunities
  • Access to Hi-tech; MAC@IBM
  • Above standard Medical Care
  • Discounts in Sports, Culture, Healthcare, Childcare, Finance, Electronics
  • Global Travel and Life insurance
  • Contribution to the Pension fund
  • IBM stock purchase plan

You will have the opportunity to:
  • Join our Succeeding@IBM Program - a structured on-boarding and development program
  • Become part of our diverse and multinational community and collaborate within global and local teams
  • Gain knowledge and develop skills through our world-class trainings
  • Benefit from mentoring and coaching
  • Balance your work with your life and enjoy a flexible working environment


Please, take in consideration, that should your application be successful, our recruiters will contact you.



Required Technical and Professional Expertise
Requirements:
Ability to work in 3 shift model
Advanced PC Skill with basic administration skills
Good Communication skills, flexibility
Responsibility and teamwork
Ability and willingness to learn
English Intermediate



Preferred Technical and Professional Expertise
Preferred skills:
Bachelor's Degree in IT field
Basic of Windows, UNIX / Linux OS Administration including command line commands
English - Fluent





About Business Unit
At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking.If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS isthe place for you!


Your Life @ IBM
What matters to you when youre looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.


About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.


Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.


Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Categories

Industry

  • Computers Software and Hardware
Posted: 2019-12-01 Expires: 2019-12-31

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Computer Operator

IBM
Brno, Jihomoravský kraj 602 00

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