16 days old
2018-06-052018-07-05

Concierge Sales Assistant Associate- Spanish Bilingual Required - Home Loans Team - Chandler AZ

Bank of America
  • Job Code
    bankofamerica-18031902ChandlerAZ
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Company Bank of America

Job Title Concierge Sales Assistant Associate- Spanish Bilingual Required - Home Loans Team - Chandler AZ

Jobid bankofamerica-18031902ChandlerAZ

Location: Chandler, AZ, 85286, USA

Description **Job Description:**



Job Description:



Receives inbound or places outbound calls to current and prospective Bank of America mortgage clients. Identifies client service and sales needs and then transfers clients to appropriate department. Uses computerized system for tracking, information gathering and/or troubleshooting. May answer inquiries and resolve problems. Requires basic knowledge of the organization, products, and/or services. Requires ability to navigate a computerized data entry system or other relevant applications. Requires strong customer service skills.



Required Skills:



+ Previous customer service/sales experience

+ Ability to seek solutions for customers in a fast-paced environment

+ Solid understanding of the Inbound Call Center and Sales industry

+ Ability to adapt quickly to change

+ Proven ability to meet and exceed sales, productivity and quality monitoring goals

+ Excellent PC and communication skills

+ Must be a team player

+ Capability to deviate from standard screens, scripts and procedures

+ Excellent problem-solving skills

+ Spanish Bilingual Required



Desired Skills:



+ 1+ years of customer service experience

+ 1+ years of telephone experience



**Posting Date** : 05/29/2018



**Location** :

Chandler, AZ, 2595 W. CHANDLER BLVD., 2595 W CHANDLER BLVD,

- United States



**Travel** : No



**Full / Part-time** : Full time



**Hours Per Week** : 40



**Shift** : 1st shift



**Assistance for Applicants with Disabilities**



Bank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please visit the Applicants with Disabilities page at http://careers.bankofamerica.com/us/applicants-with-disabilities .



**Diversity & Inclusion**



At Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.



**Frequently Asked Questions**



Need to know how to apply online, view a list of your submitted job applications or reset your password? Visit our FAQ at http://careers.bankofamerica.com/us/faq section for answers to these questions and more.



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Concierge Sales Assistant Associate- Spanish Bilingual Required - Home Loans Team - Chandler AZ

Bank of America

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