7 days old

Customer Delivery Architect - 15+ Years (MPLS, L2/L3 VPN and VPLS)

Cisco Systems Inc.
Mumbai, MH 400001

Solution Architect- Switching and Routing (Service Provider)

What youll do

  • Own the solution design and translate the customer requirements into technical tracks
  • Extensive technical knowledge of at least two technology domains plus one mile wide and one inch deep knowledge of other technical, operational and SP architecture domains following a T shape model
  • Participate in services presales activities, Statement Of Work prioritization, review and creation, and position value of Cisco as part of a comprehensive outcome-based solution
  • Conceptualize (Customer Requirements Document), plan (Implementation Strategy Plan), design (High Level Design)
  • Trusted Advisor, understand customer market and industry, identifies product and services growth opportunities in the customer. Identifies risks and proposes mitigation plans
  • Creatively advocate current and new technologies solutions relevant to the customer success
  • Build & maintain key CX and customer partners relationships facilitating outstanding customer experience
  • Individual contributor, active community participant, mentor others and maintain successor plan for large sophisticated project delivery and/or activities

Who you will work with

The CX Center (CXC) provides flexible and innovative ways to help meet customer needs while improving profitability for Customer Experience (CX) delivery teams. CXCs highly technical, global resources support customer engagements in all regions. These capabilities expand Cisco's technical reach across all Cisco architectures. Through our network of CX-Centers we enable delivery of innovative services and solutions. Our collaborative delivery model drives scalability, efficiency and innovation across the CX organization. 

Who you are

  • Total experience of customer-facing work around 15+ years.
  • Complete expertized MPLS, L2/L3 VPN and VPLS technologies-Mandatory
  • Minimum 10-12 years of experience related OSS, NMS, EMS products, focused on config Management and fault management, experienced in Netconf and yang.
  • Experience in NMS systems, OSS system, in-depth understanding of #SDN, #NFV. Knowledge of #SNMP.
  • Candidates should have experience of how FCAPS process happen at these OSS software solutions
  • Should have a detailed understanding of ETOM framework
  • Should have an understanding of Netconf and Yang.
  • Should have past 2-3 years of experience of coding in any language.
  • Should be able to understand customer requirements and translate to the development team in an effective manner
  • Knowledge in various databases, messages bus, coding language framework etc...
  • Should have knowledge of virtualization technologies, VMware, OpenStack, experience on Open stack is a must.
  • Should have in-depth knowledge and experience of #nfv and #nfvi architecture, #etsi framework, and deployments
  • Goodunderstanding of routing protocols, MPLS, SR is required.
  • Knowledge of NextGen protocols such as #Netconf.Modeling languages such as #Yang. Other methods #xml #json etc.
  • Understanding of open-source platforms like #onap, #openstack #ODL, Other config way such as #openconfigwill be very effective in role.
  • Knowledge of other SDN controllers (open contrail, etc.) will be added advantage.
  • Need excellent customer interaction skills.
  • Should able to lead a large size team of 40+ team members
  • Development / coding / scripting experience in any language will be huge advantage. (python, PHP, Golang)
  • Understanding of open-source technology/platform such as Kafka, apache-spark, MLlib, rabbitMQ will be an additional advantage.
  • Understanding of API, #restapi, various API gateways, will be more useful.
  • Experience of the start-up environment will act as big +
  • Understanding of product lifecycle, nextGen product management techniques, production Development methodology will act asbig +.
  • You should be B. TECH / M. TECH, BE / ME.

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. 

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (36 years strong) and only about hardware, but were also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! 

Cisco Covid-19 Vaccination Policy
The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco requires all new hires to be fully vaccinated against COVID-19 in the U.S., unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.


Posted: 2022-05-13 Expires: 2022-06-12

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Customer Delivery Architect - 15+ Years (MPLS, L2/L3 VPN and VPLS)

Cisco Systems Inc.
Mumbai, MH 400001

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