18 days old

Customer Marketing Event Coordinator - La Crosse, WI

La Crosse, WI 54601
  • Job Code
  • Jobs Rated

At Optum, the mission is clear: Help people live healthier lives and help make the health system work better for everyone


By joining OptumCare you are part of the family of companies that make UnitedHealth Group a leader across most major segments in the U.S. health care system.


LHI was founded in 1999 and acquired by Optum in 2011, LHI specializes in creating and managing health care programs through on - location services, patient - specific in - clinic appointments, telehealth assessments, or any combination based on customer need. LHI's customizable solutions serve the diverse needs of commercial customers, as well as federal and state agencies, including the U.S. Departments of Defense, Veterans Affairs, and Health and Human Services.


There's an energy and excitement here, a shared mission to improve the lives of others as well as our own. Ready for a new path? Start doing your life's best work.(sm)  


The Customer Marketing Event Coordinator is responsible for coordinating services and trainings for Health Readiness events. Duties include:  request, train and schedule staff for the event teams, coordinate travel arrangements for subcontractors, coordinate shipments of necessary supplies and equipment to the event site, prepare summary reports of the events and act as a liaison to help resolve event issues. Must be able to analyze cost of providers within a targeted region, interpret requested services and negotiate cost effective feeds and concessions. This will result in the maintenance of a geographically competitive, accessible, stable and quality network that achieves cost effective order and event fulfillment. 


  • Build and maintain relationships with customers.
  • Coordinate event logistics with customers to ensure delivery of services per contract requirements.
  • Support event locations from request to completion through communications with customers. This includes phone queue and on call rotations.
  • Perform accurate data entry of event specific information in proprietary system.
  • Educate customers on event process and expectations.
  • Assign qualified credentialed providers and practitioners for Health Readiness events. 
  • Determine the best possible team combinations by comparing service requests to provider capabilities which include appropriate training and staffing compliancy.
  • Negotiate event specific fee schedules and concessions. 
  • Coordinate all necessary travel arrangements (flights, hotels, rental, etc.) between each individual subcontractor and the LHI travel department.
  • Run a cost comparison for each event of multiple providers to ensure the appropriate provider choice is selected in accordance with quality standards and pricing constraints.
  • Maintain records of event aspects, including pertinent communication and documentation in MedNet.
  • Performing confirmation of services with providers to include review of staff credentials, equipment make and models, and provider availability for onsite events.
  • Monitor event activities to ensure compliance with applicable regulations and law, satisfaction of participants, and resolution of any problems that arise.
  • Assess and resolve complex provider concerns, developing and implementing solutions that are beneficial to providers, LHI Customers and LHI.
  • Mange and conduct initial and continuing education telephonically and/or electronically for new and existing in-clinic and on-location event staff.
  • Coordinate and maintain Health Care Provider Training schedules.
  • Work with EOC Leadership Team to implement, update, administer and evaluate internal/external processes and materials utilized to support LHI Network Providers/Practitioners in their service delivery requirements.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.



Jobs Rated Reports for Event Coordinator

Posted: 2020-06-24 Expires: 2020-07-24

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Customer Marketing Event Coordinator - La Crosse, WI

UnitedHealth Group
La Crosse, WI 54601

Join us to start saving your Favorite Jobs!

Sign In Create Account
Event Coordinator
187th2018 - Event Coordinator
Overall Rating: 187/220
Median Salary: $48,290

Work Environment
Very High
Powered ByCareerCast