17 days old

Customer Operations Manager

Cisco Systems Inc.
Sydney, NSW 2000

Who youll work with
The Customer Partner Services (CPS) within Operations offers operational engagement / advisory services with customers, partners and Cisco sales, stakeholders across Ciscos commerce processes from quote to invoice for products/services and software business.

What youll do:
The Regional Operations team within the Customer and Partner Services (CPS) organization is seeking an exceptional individual to work directly with senior sales/channels and other cross-functional internal stakeholders to provide world class operations management and advisory services. These services will include
* Commit management services involving ensuring visibility to CPS leadership and sales leadership around commit execution and proactive risk mitigation of impact to commit through deal readiness and other engagement
* Engagement for sourcing strategic deals across product, service, software and solution offerings of Cisco considered strategic to the business,
* Performance management reviews of CPS services enabling key business priorities of country leadership team and providing feedback to service owning organizations to optimize the experience
* Driving initiatives to address opportunities for continuous improvement, unaddressed problems relevant to the country / segment in operational whitespace areas within the operations organization
* Represent the voice of the country/segment in key program/capability/transformation rollouts and aggressively address relevance/adoption issues
* Driving the actions with partners to ensure that the quality of booking and other compliance norms for the country/segment are met

Why Youll Love Cisco

We change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.

At Cisco, each person brings their unique talents to work as a team and make a difference.

Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.

-  We connect everything people, process, data and things and we use those connections to change our world for the better.

-  We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more from Smart Cities to your everyday devices.

-  We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


GEM20

Categories

Posted: 2020-11-06 Expires: 2020-12-06

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Customer Operations Manager

Cisco Systems Inc.
Sydney, NSW 2000

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast