22 days old

Customer Service Representative

Albuquerque, NM


GSS, a veteran-owned small business supplier of laboratory products and equipment to the Federal government, is seeking a CSR to support our growing Customer Service and Sales Department. This is a non-supervisory position with excellent opportunities for growth based on performance.

Job Duties

(include but not limited to):
Respond to customer inquiries via phone and email.
Manage multi-line phone system.
Research product information for customer accounts.
Enter customer orders for processing in Microsoft Dynamics Navision.
Resolve customer issues and provide status of outstanding orders.
Complete ad hoc tasks as assigned.


Demonstrated commitment to customer service.
Ability to prioritize tasks and perform under pressure in a team-based environment.
Proficient in the use of Microsoft Outlook, Word, and Excel.
Ability to quickly learn in-house software applications.
Organized, detail-oriented, and comfortable with multi-tasking.
Excellent verbal and written communication skills.
Knowledge of Scientific and Safety products a plus.
Hiring Location: Albuquerque, NM
GSS offers excellent benefits including health insurance, FSA/DCA, 100% company paid life and disability insurance, 401(k), profit sharing, PTO, tuition reimbursement, flexible schedule and more!
It is the policy of GSS to provide equal employment opportunity (EEO) to all persons regardless of race, color, religion, sex, national origin, age, disability, veteran status or any other characteristic protected by law. Additionally, GSS will provide reasonable accommodations to qualified individuals with disabilities, provided that such accommodation does not constitute an undue hardship on GSS.
Email resume and salary requirements to HR@govsci.com.


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Customer Service Representative

Albuquerque, NM

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