25 days old

Customer Support Specialist

Bothell, WA 98021
Know your way around the technical landscape? Ready to help customers get the most out of the technology they love and deliver best-in-class service? Our award-winning Customer Support Specialists help our customers by offering solutions, identifying opportunities and serving millions of customers one at a time.


Whats in it for you?


Our Customer Support Specialist earn up to $18.60 hourly to start based on overall qualifications plus have additional bonus/incentive opportunities. Add a full benefits package, including medical, dental, vision, 401(k), tuition reimbursement, paid time off, and work/life resources.


BUT, there is more, you receive an automatic pay increase every 6 months of active service up to top pay! Base pay + incentives; your future with AT&T is looking bright.


As an AT&T employee youll receive fabulous employee discounts that are on average 50% off the following services:

Wireless devices, accessories & service

AT&T internet & fiber

AT&T phone (formerly U-verse Voice)

DIRECTV NOW

DIRECTV (including Free HBO & NFL Sunday Ticket)

Savings on travel, apparel, electronics, automobile and gym membership


What does it take to help our customers with their advanced technical inquiries? A great attitude and the desire to stay up to date on technology and the latest devices. In this role, youll come up with innovative solutions to help our customers. Whether youre answering direct calls, transferred calls or trouble tickets, youll work with the latest systems and tools to assist our customers.


Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services and promotions.


If youre 18 years or older, lets talk.


Provisions listed in these Job Descriptions may be changed or modified by AT&T Mobility without prior notice at any time, at the Company's sole discretion.


Study Guide for pre-employment screening (click the link below to open the study guide)


Call Center Assessment (CCA) at https://careers.att.jobs/media/210207/MCCA-Tech-Test-Guide.pdf
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status.

Categories

Posted: 2020-11-06 Expires: 2020-12-06

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Customer Support Specialist

AT&T
Bothell, WA 98021

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