13 days old

Data Engineer - CX Americas Analytics Portfolio

Cisco Systems Inc.
Missouri City, TX 77489

Candidates can be considered anywhere remote USA

What You'll Do 

Ciscos CX XDC team is hiring aData Engineerto accelerate predictive modeling and analytics in Cross-Domain solutions. The vision for the team is to craft the best in class analytics products that can be leveraged by our internal stakeholders to drive growth and customer adoption, while also looking to the future for fee-based analytics products for our customers. 

As aData Engineeryou will craft the overall future of CX analytics and insights, collaborating with cross-disciplinary teams. You will make an impact while solving meaningful problems and crafting new design patterns and paradigms. Join our outstanding CX XDC team, and you'll get to work with some of the best and experienced 


Job Responsibilities: 

  • Collaborate as part of the Technology and Transformation Cross-Domain team to define and deliver best practices for analytics solutions in cross domain projects. 

  • Synthesize customers business needs and feedback into clear concise requirements 

  • Partner closely with data scientists and architects to craft and deliver scalable data models 

  • Develop and deliver data-driven insights and recommendations for our customers and stakeholders 

  • Create thoughtful and well-structured concept models and prototypes 

  • Work cross-functionality on executing our analytic roadmaps 

  • Partner with Product Management, Dev and QA to ensure a polished final product is available for our customers. 


Who You Are 

  • You have experience with identifying a business problem and solving it through data driven insights 

  • You have experience in building requirements to improve data gathering for analytic purposes 

  • You have experience to Perform, Support and Lead all aspects of Difference Functional Data Engineering strategy, Data Integration and Report, and build the Data Visualization. 

  • You are highly motivated, a self-starter and able to work in a fast-paced environment 




  • Experience developing business intelligence insights and recommendations 

  • Must be self-motivated, a good communicator, comfortable following direction, and able to balance great design with meeting short deadlines 

  • Ability to communicate your ideas to a wide variety of key stakeholders 

  • Experience with Data collection SNMP / Rest API / Syslog / TextFSM 

  • Experience with Big Data / Hadoop / Spark / Kafka 

  • Design highly scalable ETL processes with complex data transformations, data formats including error handling and monitoring. 

  • Experience with DB: TimeScale / Postgres / NoSQL / Mongo 

  • Experience with ML package: Scikit-Learn 

  • Working knowledge with at least 5 of the following skills: 

  • Regression (Linear, Decision Tree ) 

  • Classification / MLP / DL NN / RNN LSTM / Clustering / PCA 

  • Filter Methods / Wrapper Methods / Hyper Parameter Search / Cross Validation / Multivariate Time Series Analysis / Trend Analysis / Anomaly Detection 

  • Experience with RCA - Root Cause Analysis 

  • Knowledge of AIOps / MLOps 

  • Experience with App Dynamics / Application Performance Management (APM) Solutions 

  • 5+ years of experience in Python and/or Ansible 

  • Experience with leveraging Git / CI/CD pipelines 

  • Experience building dataflows and datasets from multiple source systems 

  • Experience building recipes to clean, transform & combine data 

  • Proficient in Dashboard development, including both desktop and mobile optimization 

  • Experience in performance optimization of visualizations built on large datasets 

  • Experience leading Data Engineering/Data Migration projects 

  • Customer success domain knowledge preferred as well as familiarity with advance analytics and machine learning topics 

Posted: 2020-10-07 Expires: 2020-11-08

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Data Engineer - CX Americas Analytics Portfolio

Cisco Systems Inc.
Missouri City, TX 77489

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