1+ months

DEPT SUPERVISOR

Carolina, RI 02812
\u003Cdiv data-field=\u0022Position_Description\u0022 class=\u0022Summary\u0022\u003E\u003Cp\u003E\u003Cstrong\u003EPosition Purpose:\u003C/strong\u003E\u003Cbr /\u003EDepartment Supervisors train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition they provide valuable input into merchandising decisions to the Store Management Team and Operations Team. Department Supervisors have strong product knowledge and the ability to lead and develop others. Specific store departments may include Building Materials, D\u0026eacute;cor, Electrical, Flooring, Gardening, Hardware, Kitchen \u0026 Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution.\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EMajor Tasks, Responsibilities \u0026 Key Accountabilities:\u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003ESupervise the work activities of Associates within his/her area\u003C/li\u003E\u003Cli\u003ECommunicate store objectives to Associates using the appropriate programs and tools\u003C/li\u003E\u003Cli\u003ETrain and develop Associates within the work team, through the management of training calendar and curriculum\u003C/li\u003E\u003Cli\u003EEngage in coaching for the development of Associates\u003C/li\u003E\u003Cli\u003EParticipate in the interview process for hiring of new Associates and partner with store management on recommendations\u003C/li\u003E\u003Cli\u003EProvide input into appropriate discipline decisions related to Associates\u003C/li\u003E\u003Cli\u003EProvide input to the Associates on performance appraisals and make recommendations on promotion of associates in his/her area\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u003Cstrong\u003ENature and Scope:\u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EAccountable for direct supervision of the work activities of subordinates, which requires planning, monitoring and review of work\u003C/li\u003E\u003Cli\u003EDirect supervision of a shift or the coordination of multiple work groups\u003C/li\u003E\u003Cli\u003EMakes recommendations concerning selection, termination, performance appraisal and professional development\u003C/li\u003E\u003Cli\u003EDue to forklifts and other heavy equipment traveling through the store, temporary cracks may appear in the floor, causing an uneven walking surface\u003C/li\u003E\u003Cli\u003EThe warehouse environment can be dusty and noisy\u003C/li\u003E\u003Cli\u003EDoors are frequently open, causing drafts and interior temperature changes\u003C/li\u003E\u003Cli\u003EFloors around work area may become slippery during wet weather conditions\u003C/li\u003E\u003Cli\u003EMay have to handle merchandise and work with tools with sharp edges\u003C/li\u003E\u003Cli\u003EPassing forklifts emit gas fumes\u003C/li\u003E\u003Cli\u003ETools, supplies and related merchandise may contain hazardous materials\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u003C/p\u003E\u003C/div\u003E\u003Cdiv data-field=\u0022Postion_Requirement\u0022 class=\u0022Requirement\u0022\u003E\u003Cbr /\u003E\u003Cbr /\u003E\u003Ctable border=\u00220\u0022 cellspacing=\u00220\u0022 cellpadding=\u00220\u0022\u003E\u003Ctbody\u003E\u003Ctr\u003E\u003Ctd valign=\u0022top\u0022\u003E\u003Cp\u003E\u003Cstrong\u003E\u003Cstrong\u003EEnvironmental Job Requirements:\u003C/strong\u003E\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EEnvironment:\u003C/strong\u003E\u003Cbr /\u003E\u003Cbr /\u003EUsually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors\u0026nbsp;\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003E\u003Cstrong\u003ETravel:\u003C/strong\u003E\u003Cbr /\u003E\u003Cbr /\u003ETypically requires overnight travel less than 10% of the time\u0026nbsp;\u003Cbr /\u003E\u003Cbr /\u003EMinimum Qualifications\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003E\u0026nbsp;\u003C/p\u003E\u003Cp\u003EMust be eighteen years of age\u0026nbsp;or older\u003Cbr /\u003E\u0026nbsp;\u0026nbsp;\u003Cbr /\u003EMust be legally permitted to work in the United States\u003Cbr /\u003E\u0026nbsp;\u0026nbsp;\u003Cbr /\u003E\u0026nbsp;\u0026nbsp;\u003Cbr /\u003E\u0026nbsp;\u0026nbsp;\u003Cbr /\u003E\u003Cstrong\u003EEducation Required:\u003C/strong\u003E\u003Cbr /\u003E\u0026nbsp; \u003Cbr /\u003E\u0026nbsp; The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EPhysical Requirements:\u003C/strong\u003E\u003Cbr /\u003E\u0026nbsp; \u003Cbr /\u003E\u0026nbsp; Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-50 \u0026nbsp; pounds)\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EAdditional Qualifications:\u003C/strong\u003E\u003Cbr /\u003E\u0026nbsp; \u003Cbr /\u003E\u0026nbsp; Physical Job Requirements\u003C/p\u003E\u003Cul\u003E\u003Cli\u003E\u0026nbsp; Bending, stooping, reaching, twisting,\u0026nbsp;lifting, pushing, pulling and moving items\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u0026ndash; Requires the ability to move around the store and maneuver\u003Cbr /\u003E\u0026nbsp; merchandise when necessary\u003C/p\u003E\u003Cul\u003E\u003Cli\u003E\u0026nbsp; Responding to public address system\u0026nbsp;announcements\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u0026ndash; Requires listening for\u0026nbsp;customer service calls, personal pages and general information announcements\u003C/p\u003E\u003Cul\u003E\u003Cli\u003E\u0026nbsp; Walking and Standing\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u0026ndash; Requires moving around the\u0026nbsp;store to assist Customers\u003C/p\u003E\u003Cul\u003E\u003Cli\u003E\u0026nbsp; Identifying and reading reports, tickets\u0026nbsp;and UPC\u003Cbr /\u003E\u0026nbsp; labels\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u0026ndash; Requires recognizing, identifying and using merchandise and necessary reports\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EPreferred Qualifications\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003E\u0026nbsp;\u003C/p\u003E\u003Cp\u003E\u0026nbsp;2\u002B years Retail Sales or Trade \u0026nbsp; experience\u003Cbr /\u003E\u0026nbsp;\u0026nbsp;\u003Cbr /\u003E\u0026nbsp;2\u002B years Customer Service experience\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EKnowledge, Skills, Abilities \u0026nbsp; and Competencies:\u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003E\u0026nbsp; Quality Service: Makes customers the first priority, actively seeks out customers, greets all customers, offers\u0026nbsp;assistance\u003C/li\u003E\u003Cli\u003E\u0026nbsp; Product Knowledge: Demonstrates a high\u0026nbsp;level of knowledge of products, services and procedures in assigned area and\u0026nbsp;nearby departments, knows priority SKUs\u003C/li\u003E\u003Cli\u003E\u0026nbsp; Solutions: Seeks to fully understand the\u0026nbsp;customer\u0026rsquo;s needs, provides customer with the best solution even if it involves a markdown, contacts other associates/leaders as needed; until\u0026nbsp;customer s need is met\u003C/li\u003E\u003Cli\u003E\u0026nbsp; Respect Treats customers in a sincere,\u0026nbsp;appreciative manner and thanks them for their business, minimizes their time\u0026nbsp;in the checkout line, acknowledges waiting customers and thanks for shopping\u0026nbsp;with The Home Depot\u003C/li\u003E\u003Cli\u003E\u0026nbsp; Project Focus Asks customers about their project and provides appropriate related items and services for total\u0026nbsp;project, sells the whole project\u003C/li\u003E\u003Cli\u003E\u0026nbsp; Selling Skills \u0026ndash; Promotes products and services using Greet-Qualify-Recommend-Close, resolves customers concerns;\u0026nbsp;executes Good, Better, Best strategy\u003C/li\u003E\u003C/ul\u003E\u003C/td\u003E\u003C/tr\u003E\u003C/tbody\u003E\u003C/table\u003E\u003C/div\u003E

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Posted: 2020-05-14 Expires: 2020-08-10

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DEPT SUPERVISOR

Home Depot
Carolina, RI 02812

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