11 days old

DESIGNER

Woodridge, IL 60517
\u003Cdiv data-field=\u0022Position_Description\u0022 class=\u0022Summary\u0022\u003E\u003Cstrong\u003EPOSITION PURPOSE\u003C/strong\u003E\u003Cbr /\u003EProject Designers demonstrate a high level of customer service orientation by working with clients to coordinate and create design projects, renovations, remodels, whole projects, new construction and updates in a timely and professional manner. Project Designers will have design expertise and excellent product and procedural knowledge to facilitate multiple sales from all Home Depot departments; they must be experts in their assigned department, with knowledge and design capability in all design departments. Associates in this position must assess customer needs, guide customer decisions, evaluate scope of project, integrate information into a design layout, resolve issues, and drive sales. By focusing on the scope of the entire project, Project Designers serve as the professional point of contact for customers \u0096 building equity and long-term relationships to maximize the sales of Home Depot products and services.\u003Cbr /\u003E\u003Cstrong\u003EMAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES\u003C/strong\u003E\u003Cbr /\u003EProvides exceptional project management \u003Cbr /\u003E Answer questions about customers projects to their level of expertise \u003Cbr /\u003E Explain the steps and products needed to complete projects \u003Cbr /\u003E Escort customers to appropriate products necessary for their project \u003Cbr /\u003E Describe features and benefits of products related to project \u003Cbr /\u003E Provides fast, friendly service \u003Cbr /\u003E Actively seek out customers in the showroom \u003Cbr /\u003E Offer a friendly greeting, smile, and make eye contact with customers \u003Cbr /\u003E Ask open ended questions about customers projects in order to determine their needs and level of expertise \u003Cbr /\u003E Teams up with others to ensure customer satisfaction \u003Cbr /\u003E Work across design team to discuss project feasibility, planning and timing \u003Cbr /\u003E Relay customer information to others involved in the qualifying process \u003Cbr /\u003E Interact with associates in other departments to locate products for client design, expedite delivery and maximize opportunity for cross-selling additional products\u003Cbr /\u003E\u003Cstrong\u003ENATURE AND SCOPE\u003C/strong\u003E\u003Cbr /\u003EPhysical Job Requirements \u003Cbr /\u003E Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items \u003Cbr /\u003Eo Requires the ability to move around the store and maneuver merchandise when necessary \u003Cbr /\u003E Responding to public address system announcements \u003Cbr /\u003Eo Requires ability to respond to customer service calls, personal pages and general information announcements \u003Cbr /\u003E Moving and Standing \u003Cbr /\u003Eo Requires moving around the store to assist Customers \u003Cbr /\u003E Identifying and reading reports, tickets and UPC labels \u003Cbr /\u003Eo Requires recognizing, identifying and using merchandise and necessary reports \u003Cbr /\u003E Color discernment, depth perception and far/near vision \u003Cbr /\u003Eo Requires the ability to distinguish colors, judge and see objects where and as they actually are, see beyond 20 feet and see clearly within 20 inches \u003Cbr /\u003E Feeling \u003Cbr /\u003Eo Requires the ability to determine shape and texture through touch\u003Cbr /\u003E\u003Cstrong\u003EENVIRONMENTAL JOB REQUIREMENTS\u003C/strong\u003E\u003Cbr /\u003E\u003Cstrong\u003EEnvironment: \u003C/strong\u003E\u003Cbr /\u003ELocated in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.\u003Cbr /\u003E\u003Cstrong\u003ETravel: \u003C/strong\u003E\u003Cbr /\u003ETypically requires overnight travel less than 10% of the time.\u003Cbr /\u003E\u003Cstrong\u003EAdditional Environmental Job Requirements: \u003C/strong\u003E\u003Cbr /\u003E Due to forklifts and other heavy equipment traveling through the store, temporary cracks may appear in the floor, causing an uneven walking surface \u003Cbr /\u003E The warehouse environment can be dusty and noisy \u003Cbr /\u003E Doors are frequently open, causing drafts and interior temperature changes \u003Cbr /\u003E Floors around work area may become slippery during wet weather conditions \u003Cbr /\u003E May have to handle merchandise and work with tools with sharp edges \u003Cbr /\u003E Passing forklifts emit gas fumes \u003Cbr /\u003E Tools, supplies and related merchandise may contain hazardous materials\u003C/div\u003E\u003Cdiv data-field=\u0022Postion_Requirement\u0022 class=\u0022Requirement\u0022\u003E\u003Cstrong\u003EMINIMUM QUALIFICATIONS\u003C/strong\u003E\u003Cbr /\u003EMust be eighteen years of age or older.\u003Cbr /\u003EMust be legally permitted to work in the United States.\u003Cbr /\u003E\u003Cstrong\u003EAdditional Minimum Qualifications:\u003C/strong\u003E\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EEducation Required:\u003C/strong\u003E\u003Cbr /\u003EThe knowledge, skills and abilities typically acquired through the completion of a trade school degree program or equivalent degree in a field of study related to the job.\u003Cbr /\u003E\u003Cstrong\u003EYears of Relevant Work Experience: \u003C/strong\u003E2 years\u003Cbr /\u003E\u003Cstrong\u003EPhysical Requirements:\u003C/strong\u003E\u003Cbr /\u003EMost of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.\u003Cbr /\u003E\u003Cstrong\u003EAdditional Qualifications:\u003C/strong\u003E\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EPreferred Qualifications:\u003C/strong\u003E\u003Cbr /\u003E2\u002B years design related field \u003Cbr /\u003E2\u002B year degree in design-related field (e.g., interior design, fine arts, visual arts, architecture, etc.)\u003Cbr /\u003E\u003Cstrong\u003EKnowledge, Skills, Abilities and Competencies:\u003C/strong\u003EBuilds Personal skills and knowledge \u003Cbr /\u003E Proactively seek knowledge on all products and services offered (including credit programs) \u003Cbr /\u003E Maintain expert knowledge of all department products, policies and procedures \u003Cbr /\u003E Able to use all equipment within department as well as equipment in neighboring departments \u003Cbr /\u003E Has appropriate knowledge of any systems necessary to enhance customer service \u003Cbr /\u003E Builds Customer skills and knowledge \u003Cbr /\u003E Provide customer with product and services information \u003Cbr /\u003Eo Explain steps needed to complete projects and the products needed to do so \u003Cbr /\u003Eo Describe features and benefits of various merchandise \u003Cbr /\u003Eo Respond to customer problems and needs related to products and services \u003Cbr /\u003E Conduct customer clinics\u003C/div\u003E

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Posted: 2019-11-07 Expires: 2019-12-11

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DESIGNER

Home Depot
Woodridge, IL 60517

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