Who we are

Developer Experience (DevX) at Cisco is on a mission to provide best-in-class tools, infrastructure and services for frictionless developer experience for delivering highest quality onPrem, Hybrid and multi-cloud products & software services to our customers. We are a horizontal organization servicing all the three major business - Enterprise networking & cloud, Data Center & Service provider.

What you will do

We are looking for a Senior Software Engineer for our Workflow orchestration tools team that drives pre-commit and post-workflows for developers . This is an exciting opportunity to join a fast-paced team focused on innovation and customer success, to design, build, deliver & operate Workflows/Builds-as a Service & developer tools that provide world-class experience to all the 10,000+ developers across Cisco. In this high impact role, you will have the freedom to embrace and extend cutting edge OSS tools and technologies working with a very talented group of engineers.

As part of a development team, youll work closely with both application feature developers, IT system administrators and storage engineers.

• Monitor and maintain a pool of 700 build hosts in conjunction with IT. Identify operational issues and implement long-term solutions to prevent reoccurrence. During system outages and degradations, identify and root-cause faults and work closely with many development and IT teams on quick resolutions
• Identify and implement technical solutions to optimize compute and storage requirements for our fleet of hardware pool
• Measure the performance and operational reliability of a large scale, distributed commit automation tool. Identity system failures, performance bottlenecks and regressions
• Have hands on experience with programming languages such as Python
• Analyze and understand the performance and scale characteristics of a large commit automation system requiring hundreds of physical compute nodes and petabytes of network storage
• Demonstrate Strong Ownership & Relevance
• Participate in Requirements, Planning, Design, Review discussions
• Analyze customer feedback and customer issues, participate actively in customer support activities which include triage & providing resolutions

Who you are

• Someone with systematic problem-solving approach with strong communication skills and a sense of ownership and drive
• Bachelor's in Computer Science or equivalent with 5-7 years' experience in designing, analyzing, and troubleshooting large-scale distributed systems
• 3+ years of Software Engineering experience in managing and operating large scale projects, managing 1000s of Servers & storage infrastructure. Managing public cloud (computer/storage services) is a plus
• 5 years of programming experience in any of the languages: Python/Perl/C/C++/Java
• Must have the ability to program utilizing Python
• In-depth working knowledge of build systems(make, Cmake, distCC) , CI/CD systems (such as Jenkins, CircleCI etc.)
• Good internal understanding and hands-on knowledge in Linux (RHEL8), networking, storage and security
• Experience managing on-call rotation and resolution of issues establishing SLA/SLO/SLI for the service

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (36 years strong) and only about hardware, but were also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!