1+ months

Digital Product Owner-Leader

St Louis, MO 63103
At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000+ branch offices where our more than 7 million clients live and work.

In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.
* Digital Product Owner Client Onboarding and Account Technology*

The Operations Division is looking for a* ** Digital Product Owner* to lead multiple product teams focused on delivering value within the client onboarding experience. From a seamless onboarding workflow that includes a contact profile and account opening system to online and mobile applications for clients and our branch teams, we combine operational efficiency with design thinking and agile delivery within a product management framework. We work with key stakeholders and business partners from across the firm to help deliver an onboarding experience that enables human-centered complete wealth management.

This role will have accountability for a suite of digital operations products that enables a tailored onboarding experience by delivering contemporary and integrated technology. The position has a broad scope of responsibility and requires interpretation of user feedback, managing stakeholder relationships across the firm, deep understanding of one or more complex systems and information to make subjective decisions that have a substantial risk and/or legal, regulatory or financial implications. Additionally, the role will have direct responsibility for the attraction, development and leadership of a team of Business Analysts and is expected to cultivate a spirit of collaboration and belonging across a diverse group of individuals.


* The Product Owner serves as the individual accountable for one or more systems, leading a multi-disciplinary and cross-divisional product team to deliver value to internal and external customers of the Firm.
* Responsible to the Product Manager of Client Onboarding & Accounts Technology, this individual aligns strategy to execution through the development and maintenance of their product roadmap, outlining the body of work expected now, next, and into the future.
* This work includes the management of system plans and supporting artifacts encompassing resource needs, stakeholder solution requirements, dependencies, timelines, milestones, and success criteria as necessary to deliver on the promised business value.
* Success in this role requires depth and breadth of subject matter experts inside and outside the Client Onboarding product area, as well as a foundational understanding of Product Management and Design Thinking theory, and the ability to expand these capabilities within the organization.
* The Digital Product Owner will work with other firm leaders to attract, develop and drive a team of high-performing associates, and will play a pivotal role in their ongoing personal and professional development.
* This person will lead their matrixed product team though influence as well as task assignment authority, mentoring and coaching all team members to fulfill the product vision.
* This individual will additionally advise and align with adjacent product teams to ensure a consistent and cohesive progression of the product strategy.

Bachelors degree in business administration, management information systems, computer science, or related field;
* FINRA Series 7 (must obtain within the first twelve months of employment)
* Minimum 3+ years of experience within the financial services industry
* Broad and deep knowledge of financial services concepts, practices, and procedures, with an emphasis in Trading Systems
* Exceptional communication and interpersonal skills;
* Detail orientation with strong analytical capabilities;
* Ability to overcome ambiguity and deliver results;
* Strong leadership skills with the ability to delegate and direct work in a way that maximizes both personal and team efficiency;
* Teamwork/collaboration mindset with the ability to work with stakeholders throughout the organization;
* A robust understanding of full-cycle software development within an Agile framework;
* Product orientation with a strong sense of ownership.

* 2021 FORTUNE 100 Best Companies to Work For By Great Place to Work and FORTUNE Magazine Edward Jones was named No. 20 on the list.
* From FORTUNE 2021 FORTUNE Media IP Limited. All rights reserved. Used under license. FORTUNE and FORTUNE 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. FORTUNE and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Edward Jones Investments.

* 2021 Corporate Equality Index Edward Jones joins the ranks of 767 major U.S. businesses that received top marks in the Foundations 19th annual scorecard on LGBTQ workplace equality.
* From The Human Rights Campaign. All Rights Reserved

* 2021 Training Top 100 list - Edward Jones ranked No. 19, up six spots from last year in its 21st consecutive year on this prestigious list.
* J.D. Power, 2021 Edward Jones has ranked "highest in Employee Advisor Satisfaction among Financial Investment Firms" in the J.D. Power 2021 U.S. Financial Advisor Satisfaction Study.
* Edward Jones received the highest score among employee advisors in the J.D. Power 2007,2008, 2010, 2012-2015, 2017-2021 Financial Advisor Satisfaction Studies of employee advisors satisfaction among those who are employed by an investment services firm. Visit jdpower.com/awards for more information.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. [Visit our career site](https://careers.edwardjones.com/compensation-and-values/) to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:



  • Banking / Finance
Posted: 2022-05-18 Expires: 2022-09-11

Edward Jones serves nearly 7 million investors from more offices than any other investment firm in America. We attribute a great deal of our success to our principles and personal, long-term approach to investing.

We have consistently been ranked among the best companies to work for by FORTUNE magazine, and our employees tend to stay with us for years. As a privately owned company, Edward Jones has a very personal feel that’s almost like family. And we’re very proud of that.

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Digital Product Owner-Leader

Edward D. Jones & Co., L.P
St Louis, MO 63103

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